Automotive Service Manager - Lead Workshop & Service Team

ARNOLD CLARK AUTOMOBILES LIMITED; Huddersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive firm in Huddersfield is searching for an experienced Service Manager to oversee operations at their branch. The role includes managing a service team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership and communication skills, with prior experience in a similar role. This full-time position offers generous employee benefits, including 33 days' annual leave, flexible leave, and private healthcare.

Benefits

33 days' annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Qualifications

• Previous experience in a similar role.
• High levels of literacy and numeracy.
• Ability to stay calm under pressure.

Responsibilities

• Manage a service team effectively to achieve productivity targets.
• Ensure servicing work is executed correctly and on time.
• Resolve customer issues quickly and satisfactorily.
• Comply with health and safety policies.
• Analyze department KPIs and motivate staff.

Skills

Strong communication and influencing skills

Leadership skills

Good organisation and IT skills

Attention to detail

Customer service

Job description

A leading automotive firm in Huddersfield is searching for an experienced Service Manager to oversee operations at their branch. The role includes managing a service team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership and communication skills, with prior experience in a similar role. This full-time position offers generous employee benefits, including 33 days' annual leave, flexible leave, and private healthcare.