Automotive Reservations Specialist

Wollaston BMW; Northampton; On-site; GBP 26,000 - 33,000; Full time

Job summary

A prominent automotive group in Northampton is seeking a Reservations Advisor to enhance customer booking experiences. You will focus on maximizing bookings for their workshops by handling inquiries and providing exceptional service. The ideal candidate has proven customer service and sales experience, superb attention to detail, and excellent organizational skills. This is an exciting opportunity to join a passionate team in the automotive industry.

Qualifications

• Proven experience in customer service and sales.
• Driven by achieving targets and delivering outstanding service.
• Effective organizational skills and attention to detail.

Responsibilities

• Maximize bookings by managing inquiries and providing excellent customer service.
• Generate booking opportunities through prospecting calls.
• Ensure high accuracy in bookings with attention to detail.

Skills

Customer service experience

Sales experience

Attention to detail

Organizational skills

Excellent phone skills

Job description

A prominent automotive group in Northampton is seeking a Reservations Advisor to enhance customer booking experiences. You will focus on maximizing bookings for their workshops by handling inquiries and providing exceptional service. The ideal candidate has proven customer service and sales experience, superb attention to detail, and excellent organizational skills. This is an exciting opportunity to join a passionate team in the automotive industry.