Automotive Parts Call Centre Specialist | £26k-£29k OTE

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Diss; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading automotive recruitment consultancy is seeking a Parts Call Centre Advisor based in Diss, UK. The role involves understanding customers' parts needs, delivering excellent customer service, and maintaining relationships with manufacturers. Ideal candidates should have prior experience in automotive parts and strong communication skills. This permanent, full-time position offers a salary of £26k with an OTE of £29k. Working hours are Monday to Friday, with one Saturday every two weeks.

Qualifications

• Previous experience working in an automotive parts operation is essential.

Responsibilities

• Establishing all customers’ needs for the correct required parts.
• Delivering exceptional customer service to external and internal customers.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Skills

Excellent communication skills

Ability to work towards deadlines

Confident and professional

Job description

A leading automotive recruitment consultancy is seeking a Parts Call Centre Advisor based in Diss, UK. The role involves understanding customers' parts needs, delivering excellent customer service, and maintaining relationships with manufacturers. Ideal candidates should have prior experience in automotive parts and strong communication skills. This permanent, full-time position offers a salary of £26k with an OTE of £29k. Working hours are Monday to Friday, with one Saturday every two weeks.