Automotive Customer Service & Technical Support Advisor

Comton Group; Birmingham; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading automotive manufacturer is seeking a friendly and technically minded Customer Service Advisor to support clients and ensure smooth day-to-day operations. Responsibilities include handling customer enquiries, processing orders, and providing product support. The ideal candidate will have customer service experience and good communication skills. The role offers competitive pay starting at £26,500, paid overtime, and opportunities for growth within the company.

Benefits

Paid overtime

28 days holiday including bank holidays

Performance-related bonuses

Training provided

Opportunities for growth

Qualifications

• Previous experience in customer service or administrative roles.
• Technical knowledge or automotive experience is beneficial.
• Excellent communication skills with a customer-first approach.

Responsibilities

• Act as the main point of contact for customer enquiries.
• Process orders and provide product information.
• Liaise with internal teams to ensure customer satisfaction.

Skills

Customer service experience

Technical knowledge

Communication skills

Organisational skills

Office software proficiency

Teamwork

Job description

A leading automotive manufacturer is seeking a friendly and technically minded Customer Service Advisor to support clients and ensure smooth day-to-day operations. Responsibilities include handling customer enquiries, processing orders, and providing product support. The ideal candidate will have customer service experience and good communication skills. The role offers competitive pay starting at £26,500, paid overtime, and opportunities for growth within the company.