Automation Analyst

Gateshead Health NHS Foundation Trust; Gateshead; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Gateshead is seeking an enthusiastic RPA Analyst to oversee the Blue Prism RPA platform. The role involves system maintenance, user support, and automation testing, contributing to improved operational efficiency. Applicants should have a degree in a relevant field and experience with automation software. This position offers flexible working options and opportunities for professional development.

Benefits

Flexible working

Home or remote working options

Health and wellbeing support

Qualifications

• Minimum 12 months experience in an IT Development or similar technical role.
• Capable of developing and delivering training programmes to all levels of staff.

Responsibilities

• Manage and maintain the Blue Prism RPA platform.
• Provide technical support and troubleshooting for live automation processes.
• Assist with testing, deploying, and monitoring automated workflows.
• Collaborate with teams to identify automation opportunities.
• Document processes and maintain knowledge base.

Skills

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Problem solving skills

Education

Degree in IT, Computer Science or related subject

Tools

Blue Prism

Power Automate

UiPath

Microsoft Windows Operating Systems

Job description

We are seeking an enthusiastic and motivated RPA Analyst to join our Digital Services Automation Team. You will play a key role in the day-to-day administration, support, and development of our Blue Prism RPA platform, helping to deliver efficient automation solutions that improve clinical and administrative workflows across the Trust.

Key responsibilities include system maintenance, user support, and automation testing. This is an excellent opportunity to develop your skills in RPA and contribute to the Trust's digital transformation journey.

For informal enquiries, please contact Louise Rosher, Integration Manager, on [phone]

Main duties of the job

Manage and maintain the Blue Prism RPA platform to ensure smooth daily operations

Provide technical support and troubleshooting for live automation processes

Assist with testing, deploying, and monitoring new and existing automated workflows.

Collaborate with business and technical teams to identify automation opportunities

Perform routine system maintenance, including Windows patching related to automation infrastructure

Monitor system performance and proactively address potential issues

Support governance, compliance, and security standards related to RPA operations

Document processes, system configurations, and user guides to maintain knowledge base

Assist in continuous improvement initiatives to enhance automation capabilities and efficiency

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported.

Job responsibilities

The RPA Analyst will support the operation, maintenance, and development of the Blue Prism Robotic Process Automation platform. Working within the Digital Services Technical Systems Team, the post holder will provide technical support, assist with testing and deployment of automation workflows, and deliver user training. This role is key to ensuring the smooth running of automation services that improve efficiency across clinical and administrative functions.

Person Specification

Education

• Degree in IT, Computer Science or related subject or equivalent experience

Experience

• Experience using automation software (Blueprism, Power Automate, UiPath)
• Knowledge of Microsoft Windows Operating Systems and Microsoft Server Products
• Minimum 12 months experience in an IT Development or similar technical role
• Capable of developing and delivering training programmes to all levels of staff

Skills

• Excellent communication, interpersonal and organisational and presentation skills
• Strong Analytical and Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Flexible working,Home or remote working