Audio Visual Service Engineer (Control 4 / Lutron)

Roundhouse recruitment; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading AV integration company is seeking an Audio Visual Service Engineer to support luxury smart home and commercial systems across the UK. This field-based role offers autonomy and a chance to work with cutting-edge technology. Candidates should have experience in high-end residential AV and familiarity with Crestron or Lutron systems. The position includes excellent benefits, including a company van, tools, and opportunities for career growth with specialist training.

Benefits

Company van

Paid overtime

Specialist training

Qualifications

• Experience in high-end residential AV or smart home systems.
• Hands-on experience with Crestron and/or Lutron systems.
• Strong knowledge of IP networking and troubleshooting.

Responsibilities

• Perform maintenance on AV systems and automation.
• Support Crestron and Lutron in residential projects.
• Diagnose issues in audio, video, lighting, and networks.

Skills

High-end residential AV/smart home installation

Crestron control support

Lutron control support

IP networking

Tools

Crestron

Lutron

Job description

Audio Visual Service Engineer (Control 4 / Lutron)

£40,000 - £50,000 + Van + Tools + Paid Travel + Overtime

London & UK Travel | Autonomous Field Role | Fast-Tracked Progression

Are you an AV Service Engineer from a Smart Home / Residential background looking to join a market-leading specialist offering fast-tracked progression, specialist training and long-term career development as the company continues to expand?

This is a field-based service role where you'll primarily support luxury smart home systems, while gaining exposure to commercial AV and automation projects as the business grows. You'll work autonomously on technically complex systems, with the opportunity to broaden your skill set and step into more senior or specialist positions

If you enjoy ownership, variety and working with premium technology - rather than being boxed into a single system or environment - this role offers genuine long-term progression.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems
• Fault-find and support Crestron and/or Lutron control environments across residential projects
• Diagnose issues across audio, video, lighting and IP networks (routers, switches, Wi‑Fi, VLANs, subnets)

About You

• Background in high‑end residential AV / smart home installation or service
• Hands‑on experience supporting Crestron and/or Lutron systems in live environments
• Strong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets)
• Full UK driving licence happy for occasional UK and Europe Travel

Package & Progression

• Company van, tools, laptop and mobile provided
• Paid overtime and all travel expenses covered (UK & occasional international)
• Specialist technical development and progression within a growing, market‑leading AV integrator

Keywords: AV Service Engineer, Residential AV Engineer, Smart Home Engineer, Commercial AV Engineer, High‑End Residential AV, Crestron, Crestron Home, Lutron, Lighting Control, Home Automation, Home Cinema, IP Networking, AV-over‑IP, Field Service Engineer, London