Audio Visual Field Engineer

Roundhouse recruitment; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

An AV solutions provider in Greater London is seeking an AV Service Engineer for a hands-on field role. This position involves maintenance and troubleshooting of advanced AV systems, requiring strong networking knowledge and experience with Crestron and Control4 technologies. The role offers competitive compensation, a company van, and long-term career progression opportunities in a rapidly growing business dedicated to smart home automation.

Benefits

Company van

Generous overtime

Long-term career development

Qualifications

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking.
• Hands-on experience supporting and maintaining Crestron and/or Control4 systems.

Responsibilities

• Carry out reactive and preventative maintenance on integrated AV systems.
• Troubleshoot and diagnose hardware and software faults across various systems.
• Support and maintain Crestron and Control4 systems.

Skills

IP networking

Crestron systems support

Control4 systems support

Troubleshooting

Job description

AV Service Engineer (Smart Home / Commercial)

£40,000 – £45,000 + Van + Tools + Travel Expenses + Overtime * London / UK Travel * Long-Term Progression

Are you an AV Service Engineer ready to step into an autonomous role in a rapidly expanding Commercial and Residential AV Business offering fast salary increases, training and progression?

This is a hands‑on field role working with premium residential systems and advanced commercial automation, fault‑finding, servicing and maintaining complex AV, lighting, networking and control systems. You'll work with industry‑leading technologies (Crestron, Control4, Lutron) across luxury properties and flagship commercial spaces.

If you want more autonomy, specialist equipment, deeper technical challenge and long‑term development in a growing SME, this role offers it.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems in high‑end properties.
• Troubleshoot and diagnose hardware and software faults across audio, video, lighting and IP networks (Wi‑Fi, routers, switches, VLANs, subnets).
• Support and maintain Crestron and Control4 systems: uploading firmware, updating projects and resolving programming‑related issues.

About You

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking – confident with WAPs, routers, switches, VLANs and subnets.
• Hands‑on experience supporting and maintaining Crestron and/or Control4 systems.
• Comfortable working autonomously on client sites.

Benefits & Progression

• Company van, tools, laptop and mobile provided.
• Generious overtime and bonuses aswell as all travel expenses covered for UK and international projects.
• Long‑term career development within a growing, award‑winning smart home and AV integration specialist.

Keywords: Audio Visual Service Engineer, AV Service Engineer, AV Maintenance Engineer, Smart Home Automation, High‑End Residential AV, Commercial AV, Crestron, Control4, Lutron, IP Networking, AV‑Over‑IP, Home Cinema, Lighting Control, London, Field Service Engineer