Attendance & Engagement Officer - Holborn

Arden University; City Of London; On-site; GBP 25,000 - 27,000; Full time

Job summary

A private educational institution in London is seeking an Attendance & Engagement Officer to monitor student attendance and engagement. This role involves providing data and support to enhance student welfare from application to graduation. The ideal candidate will possess relevant experience or a degree, alongside strong communication and organizational skills. Benefits include a generous holiday package, pension plan, and opportunities for further education.

Benefits

30 days holiday plus bank holidays

Generous Aviva pension plan

SimplyHealth plan option

Private Medical Insurance

Study any Arden course for free

Perkbox benefits

Qualifications

• A relevant undergraduate degree or prior experience in a similar position.
• Strong proficiency in Microsoft Office, especially Excel.
• Excellent verbal and written communication skills.
• Strong planning and organisational abilities with effective workflow management.
• Professional telephone manner.
• Ability to work independently and as part of a team.

Responsibilities

• Gather and monitor student attendance and online engagement data.
• Provide timely information to support the implementation of the attendance and engagement policy.
• Support Student Support teams to promote student welfare and successful progression.

Job description

Attendance & Engagement Officer - Holborn

Location: London/England

Employment type: Full-Time

Salary: £25,000 - £27,000 per annum

Overview

This role sits within the Student Experience team and supports pastoral care, guidance and student welfare from application through to graduation. The Attendance and Engagement Officer will gather and monitor student attendance and online engagement data and provide precise information to assist with Arden University’s attendance and engagement policy.

Responsibilities

• Gather and monitor student attendance and online engagement data
• Provide timely information to support the implementation of the attendance and engagement policy
• Support Student Support teams to promote student welfare and successful progression

Qualifications

• A relevant undergraduate degree or prior experience in a similar position
• Strong proficiency in Microsoft Office, especially Excel, and comfortable with email and internet tools
• Excellent verbal and written communication skills
• Strong planning and organisational abilities with effective workflow management
• Professional telephone manner
• Ability to work independently and as part of a team

Benefits

• 30 days holiday plus bank holidays, plus Christmas closure
• Generous Aviva pension plan with company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance (applies to certain roles)
• Perkbox benefits
• Study any Arden course for free, with a discount for family and friends
• Other excellent benefits
• Golden Ticket to gift Arden education

About Arden University

Arden University is a private, for-profit teaching university in the United Kingdom.

Closing and additional information

Closing Date: Tuesday 5 August. We reserve the right to close vacancies early if sufficient applications are received. Some roles may not meet points requirements for Sponsored Skilled Worker visas; applications from non-UK workers may be eligible via alternative routes.

Equality, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. A guaranteed interview may be available for applicants meeting essential criteria if you indicate this on the application. We are an equal opportunity employer and welcome applicants from all backgrounds.

Notice

Talentify is an equal opportunity employer; all qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. This job posting is provided for informational purposes and may be updated without notice.