ASTORIA GRANDE - CHIEF PURSER - СТАРШИЙ КАЗНАЧЕЙ

Ismira Recruitment & Crewing Agency; Royton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A cruise line recruitment company is seeking a Chief Purser for its cruise ships, primarily servicing routes to Turkey, Egypt, and Greece. The ideal candidate will have extensive management experience in deluxe hospitality settings, strong fluency in both Russian and English, and a robust background in accounting operations. Benefits include free meals, accommodation, and travel opportunities. This position is ideal for dynamic leaders eager to provide exceptional guest services.

Benefits

Opportunity to travel to Turkey, Egypt, and Greece

Free meals and accommodation

Ticket paid by employer

Bonus system

Qualifications

• Age 18+.
• Twelve or more years of progressive management experience in upscale hotels or cruise ships.
• Experience as Crew Purser, Front Office Manager, or Guest Relations Manager.

Responsibilities

• Directs the Accounting Operation onboard ensuring performance objectives are met.
• Oversees delivery of quality guest services.
• Conducts effective internal communications.

Skills

Fluency in Russian

Proficient in English

Leadership capabilities

Customer service skills

Problem solving

Education

Degree in hospitality management or business administration

STCW certificates

Job description

ISMIRA Agency is hiring CHIEF PURSERS for ASTORIA GRANDE cruise ships!

ASTORIA GRANDE

invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.

POSITION SUMMARY:

The Chief Purser directs the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads.

WHAT COMPANY OFFERS:

• Opportunity to travel to the ports of Turkey, Egypt and Greece
• Free meals and accommodation
• The ticket is at the expense of the employer
• The contract is 6-7 months
• The salary is paid in euros. A bonus system for rewarding employees, as well as tips
• No visa required

REQUIREMENTS:

• Age 18+
• Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
• Fluency in Russian is mandatory
• Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
• A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
• Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred.
• Twelve or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser, three years as Front Office Manager and three or more years as Guest Relations Manager / Chief Purser.
• Strong communication, problem solving, decision making, and interpersonal skills.
• Strong management skills in a multicultural and dynamic environment.
• Demonstrated leadership capabilities.
• Superior customer service, team building and conflict resolution skills.
• Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.

RESPONSIBILITIES:

• In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
• Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department. Accomplishes the targets set forth by the company through the management of supervisors and subordinates.
• Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
• Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
• Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard

The number of spots is limited!

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Last update: 14 декабря 2024