ASTORIA GRANDE - CABIN ATTENDANT - ГОРНИЧНАЯ

Ismira Recruitment & Crewing Agency; Royton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Cabin Attendant for a cruise ship operating in Turkey, Egypt, and Greece. Candidates must be fluent in Russian and have significant experience in hospitality. Responsibilities include ensuring guest satisfaction and maintaining housekeeping standards. This position offers travel opportunities, free meals and accommodation, and a contract lasting 6-7 months.

Benefits

Free meals

Accommodation provided

Travel opportunities

Qualifications

• Fluency in Russian is mandatory.
• Knowledge of English from intermediate level.
• Five or more years of experience in upscale hotel or cruise ship.

Responsibilities

• Ensure highest level of guest satisfaction.
• Maintain effective internal communications.
• Oversee inventory and stock control procedures.
• Ensure compliance with safety and housekeeping standards.

Skills

Strong communication skills

Customer service

Team building

Conflict resolution

Ability to work under pressure

Tools

STCW certificates

Seafarer's passport

Job description

ISMIRA Agency is hiring CABIN ATTENDANT for ASTORIA GRANDE cruise ships!

ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.

POSITION SUMMARY

The Cabin Attendant assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.

WHAT COMPANY OFFERS

• Opportunity to travel to the ports of Turkey, Egypt and Greece
• Free meals and accommodation
• The ticket is at the expense of the employer
• The contract is 6-7 months
• The salary is paid in euros. A bonus system for rewarding employees, as well as tips
• No visa required

REQUIREMENTS

• Age 18+
• Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
• Fluency in Russian is mandatory
• Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
• A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
• Five or more year’s experience in an upscale hotel or cruise ship in the Housekeeping Department.
• Strong communication and interpersonal skills.
• Superior customer service, team building and conflict resolution skills.
• Ability to work well under pressure and in a constantly challenging environment.

RESPONSIBILITIES

• Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards.
• Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
• Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc…
• Ensures the “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc)
• Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures.
• Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material.
• Assists the Chief Housekeeper in keeping the housekeeping equipment & consumables monthly inventories and monitor working practices to minimize wastage, breakages, losses and damages.
• Ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures.
• Ensures the security and safety of guests and staff through established emergency procedures.
• Ensures that all cabins are well maintained and in good repair. Takes prompt action in reporting deficiencies to the appropriate department.
• Ensure that cabins are being cleaned, prepared and maintained according to the standards set forth by the company. Checks linen, amenities and printed materials.

The number of spots is limited!

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