Asst. Store Manager

TenneyBrook; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in the United Kingdom is seeking an experienced Assistant Store Manager. This role involves overseeing daily operations, ensuring customer satisfaction, and driving sales performance. The ideal candidate should possess strong leadership skills, a proven track record in retail management, and a passion for exceptional customer service. Competitive salary and benefits package offered.

Benefits

Competitive salary

Benefits package

Opportunities for growth and advancement

Qualifications

• Previous experience in a retail management role, preferably as an Assistant Store Manager or similar position.
• Strong leadership abilities with proven experience in managing and developing a team.
• Excellent customer service skills, resolving customer issues promptly.
• Proven track record of achieving sales targets.

Responsibilities

• Assist the Store Manager in managing overall store operations.
• Oversee and manage a team of store employees.
• Collaborate with the Store Manager to develop strategies for sales targets.
• Handle customer complaints and inquiries professionally.

Skills

Leadership

Customer Service

Sales Performance

Communication

Job description

We are seeking an experienced Assistant Store Manager to join our team. The Assistant Store Manager will work closely with the Store Manager to oversee the daily operations of the store, ensure customer satisfaction, and drive sales performance. The ideal candidate will have excellent leadership skills, a strong work ethic, and a passion for delivering exceptional customer service.

Responsibilities:

• Assist the Store Manager in managing the overall operations of the store, including sales, inventory management, and customer service
• Oversee and manage a team of store employees, providing guidance, coaching, and support
• Collaborate with the Store Manager to develop and implement strategies to achieve sales targets and maximize profitability
• Ensure that the store is clean, well-organized, and visually appealing at all times
• Handle customer complaints and inquiries, resolving issues in a timely and professional manner
• Assist in recruiting, hiring, and training new employees, ensuring they receive proper onboarding and development opportunities
• Conduct regular performance evaluations and provide feedback to team members, identifying areas for improvement and implementing appropriate training programs
• Monitor and analyze sales and performance data, identifying trends and implementing strategies to optimize store performance
• Assist in creating and executing promotional initiatives and marketing campaigns to drive customer traffic and increase sales
• Maintain a thorough understanding of the products and services offered, stay updated on industry trends, and make recommendations for store improvements

Qualifications:

• Previous experience in a retail management role, preferably as an Assistant Store Manager or similar position
• Strong leadership abilities, with proven experience in effectively managing and developing a team
• Excellent customer service skills, with the ability to resolve customer issues promptly and professionally
• Proven track record of achieving sales targets and driving business results
• Knowledge of inventory management practices and procedures
• Excellent communication and interpersonal skills, with the ability to build positive relationships with team members and customers
• Flexible schedule, including the ability to work evenings, weekends, and holidays as needed

We offer a competitive salary and benefits package, along with opportunities for growth and advancement. If you are a motivated and results-driven individual with a passion for retail, we would love to hear from you. Apply now to join our team as an Assistant Store Manager.