Associate Program Manager: Eviction Prevention Programs: City of Philadelphia

Bryn Mawr College; Wales; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading educational institution is seeking an Associate Program Manager to contribute to impactful housing initiatives. This role involves coordinating activities, supporting landlords, and engaging in policy work aimed at housing equity. Ideal for candidates with a policy background or direct service experience. Applications will be reviewed on a rolling basis, with a preference for those submitted by July 25, 2025.

Qualifications

• Background in policy work or direct service experience.
• Strong analytical and data management skills.
• Ability to engage with diverse stakeholders.

Responsibilities

• Coordinate program activities and support participants.
• Engage in policy making and data analysis.
• Support landlords through direct interactions.

Job description

The Department of Planning and Development’s Division of Housing and Community Development (DHCD) manages the City of Philadelphia’s eviction prevention programs. These initiatives aim to help tenants maintain housing whenever possible, support the small landlords who provide much of the City’s affordable units, and stabilize families and communities. DHCD’s programs include the nationally recognized Eviction Diversion Program, which seeks to amicably resolve landlord-tenant issues, and the Philadelphia Eviction Prevention Project, which provides a range of services and resources, including free legal counsel.

This position offers a unique opportunity to contribute to cutting-edge, impactful initiatives that have already achieved significant success. The Associate Program Manager will play a key role in improving program performance, fostering collaboration among stakeholders, and providing essential support to program participants.

This role includes coordination of activities, such as scheduling and note taking, as well as responsibilities in policy making, data analysis, stakeholder engagement, and reporting. The Associate Program Manager will also provide direct support to program participants – primarily landlords – in-person, by phone, and by email. This position may also work on broader DHCD initiatives, such as affordable housing preservation and disaster recovery efforts. Although much of the role involves supporting work led by others, the Associate Program Manager will have opportunities to take ownership of critical projects as their experience and capabilities allow.

This role is ideal for candidates with backgrounds in policy work who want to make a direct impact or those with direct service experience who wish to drive systems change. We encourage applications from individuals with diverse experiences and perspectives who are hardworking, creative, and passionate about housing equity.

Applications will be reviewed on a rolling basis with preference given to those received byJuly 25, 2025. The position will remain open until filled.