Associate Product Manager

Shawbrook; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services company in Greater London is seeking a Product Manager to support the product lifecycle of the Shawbrook App. You will collaborate with product managers, designers, and UX specialists to deliver high-quality products while ensuring compliance with regulatory standards. The ideal candidate has experience in product management, strong communication skills, and a passion for customer-led innovation. This role is full-time with a focus on driving customer engagement and retention through innovative solutions.

Benefits

Market leading family friendly policies

Access to Headspace app

Free access to Peppy health app

Employee Assistance Programme

Cycle to work scheme

Discounts on gym membership

Contributory pension scheme

Qualifications

• Some experience in product management or a related field.
• Understanding of product management frameworks, agile methodologies, and customer-led innovation.
• Ability to navigate complex stakeholder environments and align product vision with business strategy.
• Basic commercial acumen to connect product performance to business impact.
• Familiarity with emerging financial technologies is a plus.
• Strong communication and negotiation skills to influence stakeholders.
• Hands-on experience in using data for informed product decisions.

Responsibilities

• Support the product lifecycle for the Shawbrook App from concept to delivery.
• Collaborate with product managers, designers and UX specialists.
• Contribute to innovation with a focus on customer experience.
• Partner with various teams to deliver secure digital experiences.
• Translate customer insights and market trends into product decisions.
• Assist in driving customer acquisition and retention.
• Represent the voice of the customer in discussions.
• Ensure compliance with regulatory frameworks.

Skills

Marketing

Quality Assurance

Agile

Product Demos

Analysis Skills

Jira

Project Management

Product Management

Qualitative Analysis

Confluence

Internet Of Things

Product Development

Job description

Responsibilities

• Support the product lifecycle for development of our Shawbrook App from concept to delivery ensuring timely releases with measurable outcomes.
• Collaborate with product managers, designers and UX specialists to deliver high-quality products.
• Contribute to innovation across the product portfolio with a focus on customer experience simplicity and scalability.
• Partner with Technology, Data, Risk, Compliance and Marketing to deliver seamless and secure digital experiences.
• Translate customer insights, data analytics and market trends into actionable product decisions.
• Assist in driving customer acquisition, engagement and retention through differentiated product offerings.
• Represent the voice of the customer in product development discussions.
• Ensure all product development is compliant with regulatory frameworks and aligned with industry standards.
• Foster a culture of experimentation, continuous improvement and performance-driven outcomes.

Qualifications

• Some experience in product management or a related field.
• Understanding of product management frameworks, agile methodologies and customer-led innovation.
• Ability to navigate complex stakeholder environments and align product vision with business strategy.
• Basic commercial acumen with an ability to connect product performance to business impact.
• Familiarity with emerging financial technologies (e.g. open banking, embedded finance, real-time payments) is a plus.
• Strong communication, negotiation and storytelling skills to influence internal and external stakeholders.
• Hands‑on experience in using data and insights to make informed customer‑first product decisions.

Key Attributes

• Customer-obsessed with a passion for solving real-world problems.
• Bold, curious and comfortable challenging the status quo.
• Collaborative and empathetic team player who empowers diverse high‑performing teams.
• Resilient and adaptive in a fast‑paced, high‑growth environment.

Additional Information

Your Wellbeing – We take your health and well‑being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace – a mindfulness & meditation digital health app
• Free access to Peppy – a digital health app that offers personalised support through fertility treatment, becoming a parent or menopause
• EAP (Employee Assistance Programme) – Offering you support on a wide range of subjects including financial concerns, mental well‑being and more general queries around family, work, housing and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle – It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi‑holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high‑street and online brands
• Community support and charitable giving

Your Contribution – We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

Remote Work: No

Employment Type: Full‑time

Key Skills

• Marketing
• Quality Assurance
• Agile
• Product Demos
• Analysis Skills
• Jira
• Project Management
• Product Management
• Qualitative Analysis
• Confluence
• Internet Of Things
• Product Development

Experience: years

Vacancy: 1