Associate, Middle Office I

BNY Mellon; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global financial services company in Manchester is seeking an Associate for the Middle Office team. The role involves supporting the Front Office, managing client queries, and refining processes. Ideal candidates will have experience in financial services and strong knowledge of the investment management industry. The company offers competitive compensation and benefits in a culture focused on excellence.

Benefits

Highly competitive compensation

Generous paid leaves

Wellbeing programs

Qualifications

• Knowledge of the investment management industry, processes and systems.
• Knowledge of the reconciliation process.
• Effective time management and ability to work to strict deadlines.

Responsibilities

• Support the Front Office with execution and provide accurate information.
• Deal with client service queries and cash interactions.
• Review and refine current processes.

Skills

Knowledge of the investment management industry

Knowledge of the reconciliation process

Previous experience in financial services administration

Competent in the use of Microsoft Office suite

Effective time management

Job description

Overview

Associate, Middle Office

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate, Middle Office to join Middle Office team. This role is located in Manchester, UK.

The Role

• To support the Front Office in the execution of their core activities in a changing and dynamic environment by ensuring the provision of accurate, timely and comprehensive information and problem solving for the Investment Fund Managers and Traders.
• To deal with client service queries and interaction with Middle Office in relation to cash queries.
• Ad Hoc assistance with projects where needed, using business knowledge to aid successful implementation
• To continuously review and refine the current processes and existing procedures
• To assist with the development and implementation of strategies and changes to improve processes and reduce risk.

Responsibilities

• Build and maintain close working relationship with the Front Office and assist with day to day queries
• Acting as link between front office, Middle Office provider, national and international 3rd parties
• Reconciliations
• Ad hoc cash queries
• Ad hoc cash Reports
• Enhancing Procedures
• Ongoing maintenance of operating model/procedures
• Ensure minimal errors and reconciling items and monitor causes to identify underlying trends
• To manage cash query resolution or escalate issues as appropriate
• To ensure margin processes are run correctly.

Experience & Skills / Knowledge

• Knowledge of the investment management industry, processes and systems
• Knowledge of the reconciliation process
• Previous experience in financial services administration.
• Competent in the use of Microsoft Office suite.
• Effective time management and ability to work to strict deadlines.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.