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Associate Informatics Technical Specialist

Abbott

Maidenhead

On-site

GBP 35,000 - 50,000

Full time

2 days ago

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Job summary

A global healthcare company is seeking an Associate Informatics Technical Specialist in Maidenhead to support the delivery of AlinIQ Digital Health applications. This role involves executing project plans, configuring products to meet customer specifications, and delivering training. Candidates should have a relevant educational background and experience in informatics. The position offers a competitive salary and a range of benefits, emphasizing a customer-first mindset and strong communication skills.

Benefits

Competitive salaries

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

Strong understanding of database applications and business processes.
Excellent verbal and written communication skills.
Ability to work independently with attention to detail and quality.

Responsibilities

Execute project work plans focused on timely delivery.
Configure and integrate AlinIQ products to customer specifications.
Deliver user training and provide ongoing support.

Skills

SQL

Active Directory

Customer Service

Trouble Shooting

Technical Support

Java

VMware

SharePoint

DHCP

VPN

Windows

DNS

Software Applications

Education

Education in Computer Science

Information Systems

Medical/Hospital Informatics

Tools

MS Office

MS Project

SmartSheet

JOB DESCRIPTION

Are you passionate about digital health and informatics? Do you enjoy solving problems, working with cutting‑edge technology and delivering exceptional customer experiences? We are looking for an Associate Informatics Technical Specialist to join our team in Maidenhead supporting the delivery of AlinIQ Digital Health applications.

About the Role

As an Associate ITS you’ll be a technical expert responsible for the end‑to‑end delivery of AlinIQ solutions. This role requires strong communication, analytical thinking and a proactive mindset to ensure high customer satisfaction and successful project execution.

Key Responsibilities

Execute project work plans with a focus on timely delivery and risk mitigation
Configure and integrate AlinIQ products to customer specifications
Deliver user training and provide ongoing support
Build strong relationships with key customers
Maintain accurate project documentation and systems of record
Participate in team and customer meetings
Travel to client sites occasionally

What We’re Looking For

Education in Computer Science, Information Systems, Medical/Hospital Informatics or related fields
Experience in informatics applications or relevant lab/technical experience
Strong understanding of database applications and business processes
Excellent verbal and written communication skills
Technical proficiency in MS Office, MS Project or SmartSheet
Ability to work independently with attention to detail and quality
A customer‑first mindset with a willingness to innovate and upscale issues constructively

Required Experience: IC

Why Join Us

As you’d expect from a global healthcare company we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

Follow your career aspirations at Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

Significant Work Activities

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8‑hour day)

Key Skills