Associate Director - Strategy & Performance Transformation

KPMG International Cooperative; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading consulting firm in the UK seeks a growth strategist to drive user loyalty for Uber Eats. This role requires analytical expertise, experience with budget allocation, and strong communication skills. Candidates should have 2-4 years of relevant experience, with advanced abilities in data visualization tools like Google Data Studio and Tableau, alongside proficiency in SQL and Python. The ideal candidate will advocate for consumers, provide actionable insights, and guide local teams in strategy implementation.

Qualifications

• 2–4 years of experience managing senior stakeholders.
• Advanced skills in spreadsheet modeling and data visualization.
• Intermediate SQL experience of at least 2 years.
• Minimum 1 year of Python experience for data analysis.
• Experience with statistical analysis and experimentation.

Responsibilities

• Influence UK strategy with consumer insights.
• Recommend budget allocations for various teams.
• Provide insights to the Operations team on performance.
• Investigate factors for user loyalty to Uber Eats.

Skills

Analytical skills

Data visualization

SQL

Python

Communication skills

Proactive attitude

Tools

Google Data Studio

Tableau

Job description

Job Description

Location: UK • Field Based • Competitive Salary & Benefits

This role sits within the UK Delivery Growth organization and calls for a combination of deep analytical know-how, ability to surface actionable consumer insights, operational experience, and excellent communication skills. We are looking for someone who will play a leading role in defining our growth strategy for Uber Eats UK. For a tenacious truth‑seeker who is excited to understand what makes users loyal to Uber Eats and drive action to reward our most valuable users – this is the role for you.

Responsibilities

• Influence UK strategy: Build insights to advocate for the consumer and guide local teams to implement a truly user‑centric strategy for platform growth.
• Recommend the ideal budget allocation for multiple teams including Global CRM, Product, Performance Marketing, and/or Membership.
• Provide insights to the Operations team and the broader UK/UKI Uber Eats Leadership team around consumer insights, operational performance, demand generation metrics, budget deployment and ROI analysis.
• Investigate drivers and barriers for users to become loyal to Uber Eats, including affordability, cross‑selling strategy and selection strategy.

Qualifications

• Minimum 2–4 years of relevant experience in a similar position, managing senior stakeholders and adapting to a fast‑moving environment.
• Advanced spreadsheet modeling and data visualisation (e.g. dashboarding, Google Data Studio, Tableau).
• Intermediate/Advanced SQL – build complex tables & queries; minimum 2 years experience in professional environment.
• Intermediate Python – minimum 1 year of experience using Python for data analysis and automation.
• First‑hand experience with statistical analysis and experimentation techniques.
• Clear communicator – able to synthesize information quickly, highlight important points and turn them into action items.
• Self‑starter and proactive attitude – ability to investigate and obtain required data, and learn new tools.