Associate Director of Operations

The Oxford Trust; Oxford; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A community-focused charitable trust in Oxford is looking for an Associate Director of Operations. This full-time hybrid role involves overseeing daily operations, managing budgets, improving processes, and ensuring excellent customer service. The ideal candidate has strong operations and team management skills, along with relevant educational qualifications. A supportive work environment in a vibrant community dedicated to science and technology awaits you.

Qualifications

• Proven operations management and budgeting skills.
• Strong leadership and team management experience.
• Ability to foster strong client relationships.

Responsibilities

• Oversee daily operations and manage budgets.
• Improve operational processes and ensure customer service excellence.
• Liaise with stakeholders and manage contractors.

Skills

Operations Management

Team Management

Customer Service

Communication Skills

Independent Work

Education

Bachelor's degree in Business Administration

Job description

Overview

The Oxford Trust is an independent charitable trust established in 1985 by the late Sir Martin and Lady Audrey Wood, co-founders of Oxford Instruments. The Trust has played a pivotal role in fostering innovation in Oxfordshire for over four decades, providing science and tech start-ups with the space and support they need at our two locations in the city: the Wood Centre for Innovation, including a new building opening next year, and the Oxford Centre for Innovation. These centres offer more than just labs and workspaces; they create a vibrant diverse community of like-minded businesses. The income generated helps fund STEM education and engagement programs through our Science Oxford team, aimed at inspiring the next generation of scientists and entrepreneurs.

Role Description

This is a full-time hybrid role for an Associate Director of Operations. The Associate Director of Operations will oversee the daily operations of The Oxford Trust working with our managing agents and contractors to manage budgets, improve operational processes, and ensuring customer service excellence. The role involves analytical tasks, team management, strategic planning, and liaising with stakeholders. Some remote work is acceptable, but the role is primarily based in Oxford.

Qualifications

• Operations Management and Budgeting skills
• Team Management and leadership experience
• Customer Service skills and ability to foster strong client relationships
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in innovation, science, or tech sectors is a plus
• Bachelor's degree in Business Administration, Management, or related field

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Research Services