Associate Change Manager

HSBC; Leeds; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading financial services provider in the United Kingdom is looking for an Associate Change Manager to lead continuous improvement initiatives. This role involves managing change delivery plans and engaging with stakeholders to ensure successful program implementation. Ideal candidates will have strong communication skills, critical thinking abilities, and knowledge of change methodologies such as Lean and Agile. This opportunity runs from January 1st to December 30th, 2026.

Benefits

Tailored professional development opportunities

Fantastic benefits packages

Qualifications

• Knowledge of HSBC and product journey is desirable.
• Pragmatic and practical approach to change delivery.
• Understanding of retail financial services industry.

Responsibilities

• Lead delivery of continuous improvement initiatives.
• Create achievable change delivery plans.
• Identify and manage business risks effectively.

Skills

Strong written and spoken communication skills

Critical thinking and problem-solving skills

Ability to collaborate with a wide range of stakeholders

Excellent time management

Understanding of change methodologies

Job description

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Associate Change Managers lead continuous improvement via change initiation, design and delivery and are accountable for successful delivery of both Technology and Business change programmes and ensuring benefits are realised. They engage and influence a wide spectrum of stakeholders and partners across HSBC. The role holder will lead the delivery of continuous improvement by proactively balancing scope, schedule, interdependencies, budget, and risks. They will use, where applicable, Lean, Agile, and other transformation methodologies in line with the corresponding Change framework.

They will assist business stakeholders with the breakdown of complex business requirements into problem statements and solutions that can be delivered by UK Change Execution via respective business and stakeholder backlogs. They will support the creation of change plans including managing resources and responsibilities, and they will establish effective change controls and procedures that appropriately manage and mitigate risks. They may also support Change Leads and Change Managers stages of the continuous improvement lifecycle to deliver larger or more complex changes.

This is a secondment opportunity running from 1st Jan until 30th Dec 2026

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will need to:

• Understand the needs of the business and execute plans that encourage continuous improvement
• Create achievable change delivery plans, creatively managing around blockers and delivering on time and to budget
• Identify and manage business risks managing approvals through the appropriate forum
• Coordinate Change & Implementation activities
• Highlight delivery challenges and remediate accordinglyWhere needed will be trained in Lean Six Sigma methodology
• Develop capabilities in the change delivery domain that support increased effectiveness of UK Transformation, across the range of services offered by the business function.
• Deliver to market priorities while remaining aware of Global/Group direction
• Supports the development of cross functional, multi disciplined skills using
• a variety of principles of industry recognised techniques including Lean Six Sigma, Agile, and more

To be successful in this role you will need

• Strong written and spoken communication skills
• HSBC,first direct, & Marks and Spencer Bank procedural and product journey knowledge is desirable
• Ability to collaborate with, and present to, a wide range of stakeholders
• Excellent critical thinking and problem-solving skills
• Pragmatic and practical
• Excellent time management with the ability to plan change activities and manage risks
• Understanding of change methodologies including Lean Six Sigma, Agile is desirable.
• Understanding of retail financial services industry

This role is based in Birmingham, Leeds, Chester, Sheffield or Hamilton.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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