Assistant Team Manager

Isle of Wight Council; Thorley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in England seeks an Assistant Team Manager for the Early Help Operations team. The role involves leading the operational delivery of services, quality assurance, and liaising with child protection teams. The ideal candidate should have a strong understanding of the Early Help system and experience in line management. This site-based role offers agile and flexible work practices, encouraging development and collaboration with partner agencies.

Qualifications

• Proven track record in the Early Help system.
• Experience in quality assurance and data analysis.
• Strong knowledge of children’s social care legislation.

Responsibilities

• Lead operational delivery of the Early Help service.
• Deliver quality Early Help advice and guidance.
• Maintain oversight of Early Help assessments.
• Liaise with Child Protection and Support Teams.
• Work with Multi Agency Safeguarding Hub professionals.
• Develop service improvements to support partner agencies.
• Line manage staff within the team.
• Monitor performance against KPIs.

Skills

Understanding Early Help system

Quality assurance skills

Person-centred approaches

Knowledge of social care legislation

Decision-making

Team collaboration

Job description

37 hours per week

This is a site-based role at County Hall, Newport, Isle of Wight, with agile and flexible work practices.

Join Us in Making a Difference!

Are you passionate about Early Help and Prevention? An exciting opportunity has arisen for a dynamic individual to step into the role of an Assistant Team Manager within the Early Help Operations team.

As the Assistant Team Manager in the Early Help Operations Team, you will:

• Lead operational delivery of the Early Help service
• Deliver quality Early Help advice and guidance across the Early Help system, ensuring that learning and development is a priority.
• Maintain oversight of Early Help assessments, plans and closures and ensure robust and timely quality assurance
• Liaise with and assist our Child Protection and Support Teams in the completion of moving families from Tier 4 to Tier 3 or 2 Support
• Work with professionals in our Multi Agency Safeguarding Hub to secure a timely consensus about what needs to happen to safeguard and promote a child’s welfare, and to facilitate dispute resolution where this is required
• Develop and deliver service improvements to support Lead Workers from our partner agencies
• Have excellent relationships skills to engage and build upon working relationships with partner agencies
• Line manage staff within the team
• Monitor performance against KPIs and local measures.

To be successful in this role, you’ll need to:

• Have an excellent understanding and proven track record in working within the Early Help system
• Have skills in quality assurance and analysis of data
• Demonstrate expertise in person‑centred and strengths‑based approaches
• Possess strong knowledge of children’s social care legislation and safeguarding thresholds
• Be confident in decision‑making and service improvement
• Understand how data supports teams and service delivery
• Have experience of line management and working within a team
• Collaborate effectively with partner agencies