Assistant Team Leader

Pasta Evangelists; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in Greater London is seeking a Kitchen Assistant to support daily operations at their Cloud Kitchen in Shoreditch. You will assist the Team Leader in managing kitchen activities, ensure adherence to health and safety regulations, and support team development. Ideal candidates thrive in fast-paced environments, value product quality, and have excellent communication skills. The role offers competitive hourly pay and various employee perks.

Benefits

Monthly bonus

Team socials

Free products

Referral Scheme bonus

Cycle to work scheme

Development opportunities

Qualifications

• Experience in a fast-paced kitchen or food retail environment.
• Ability to clearly communicate both verbally and in writing.
• Strong desire to maintain product quality.

Responsibilities

• Assist the Team Leader in daily kitchen management.
• Ensure compliance with food and safety regulations.
• Train new staff following company guidelines.
• Support and coach team members in their development.
• Report customer complaints in line with company policy.

Skills

Customer-focused

Team management

Attention to detail

Problem-solving

Job description

Department: Takeaway

Location: Cloud Kitchen - Shoreditch

Compensation: £12.50 - £13.50 / hour

Description

Assist the Team Leader in the management of the day‑to‑day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours

from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Team Leader.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who you are

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer

• £12.5 per hour - £13.5 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business