Assistant Store Manager (Retail)

Boots UK; Bury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail chain is seeking an Assistant Manager to lead a team at their Bury store. You'll inspire exceptional customer service, manage operations and oversee clinical activities. This role offers exclusive training and development opportunities to help you grow your career in the optical field. Join us to make a positive impact on the customer journey and support your team’s development.

Benefits

Industry leading training programs

Leadership training

Qualifications

• Experience managing a team in a customer-focused environment.
• Strong ability to inspire and develop team members.
• Familiarity with optical products and processes is beneficial.

Responsibilities

• Lead and inspire the team to deliver excellent customer service.
• Manage store operations including rotas and performance reviews.
• Conduct clinical activities such as patient pre-screening and accuracy checks.

Skills

Leadership

Customer service

Clinical knowledge

Job description

Overview

As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading \'Step into Optics\' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.