Assistant Store Manager / Luxury Footwear /London

CVUK; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global luxury footwear brand is looking for an experienced Assistant Store Manager for their Chelsea store. This role involves overseeing daily operations, leading and developing a high-performing team, and driving sales performance. The ideal candidate has management experience in luxury retail and a strong focus on delivering exceptional customer service. This position offers benefits like a generous staff discount and monthly bonus opportunities.

Benefits

Generous staff discount

Uniform allowance

Monthly commission and bonus opportunities

Qualifications

• Previous management experience in luxury retail.
• Proven ability to recruit and train teams.
• Strong leadership skills with a hands-on approach.

Responsibilities

• Oversee daily store operations.
• Lead and motivate the store team.
• Drive sales performance and customer service.

Skills

Luxury retail management experience

Team development

Sales-driven mindset

Client-facing experience

Job description

We are currently seeking a dynamic and experienced Assistant Store Manager to join a prestigious global luxury footwear brand at their beautiful Chelsea store. This is an exciting opportunity for a passionate leader with a strong background in luxury retail, people management, and a client-focused, sales-driven environment.

Key Responsibilities

• Support the Store Manager in overseeing daily store operations and ensuring operational excellence.
• Assist in leading, motivating, and developing a high-performing store team.
• Help manage recruitment, onboarding, and training of new team members.
• Drive sales performance while maintaining an exceptional level of customer service.
• Contribute to setting and achieving store KPIs and commercial targets.
• Support with operational duties such as stock management, staff rotas, disciplinaries, and performance reviews.
• Play an active role in clientelling initiatives and fostering customer loyalty.

Experience & Skills Required

• Previous management experience within luxury retail, ideally with experience opening new stores.
• Proven ability in recruiting, training, and developing teams.
• Strong leadership skills with a hands-on, positive, and motivating approach.
• Sales-focused mindset with a genuine passion for delivering a world-class client experience.
• Comfortable handling operational processes including people management procedures.
• Experience within a luxury footwear or fashion environment is a strong advantage.

Benefits

• Generous staff discount
• Uniform allowance
• Monthly commission and bonus opportunities