Assistant Store Manager - Bristol Cribbs Causeway (40 hours)

Rituals; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail beauty brand in Bristol seeks an Assistant Store Manager to lead and inspire the team while enhancing customer experiences. The role involves being the right hand to the Store Manager, driving store performance through excellent customer service and effective operations. Ideal candidates have prior experience in retail or hospitality at a similar level, combined with strong people management and problem-solving skills.

Qualifications

• High energy and ability to motivate the team.
• Experience in retail or hospitality at Assistant Store Manager level.
• Strong communication and coaching abilities.

Responsibilities

• Motivate team and enhance customer shopping experience.
• Support Store Manager with daily operational tasks.
• Create a culture of trust and effective teamwork.

Skills

People management skills

Decision making skills

Problem-solving skills

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.