Assistant Store Manager

SSP Group; Brighton; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading food travel expert in the UK is looking for an Assistant Store Manager at M&S Simply Food in Brighton. This role involves providing strong support to the General Manager, delivering outstanding customer service, and mentoring the team. Candidates should possess leadership experience, effective communication skills, and a passion for food and travel. Enjoy competitive remuneration of up to £32,000 and various benefits including discounts and development opportunities.

Benefits

Colleague discount - up to 50%

75% discount when on shift

Friends & Family discount 20%

Flexible working

Management bonus scheme

Access to digital GPs

Wellbeing support

Life assurance

Apprenticeships and development opportunities

Share incentive plan

Qualifications

• Proven experience in leading a team.
• Ability to deliver exceptional customer service.
• Strong support to the General Manager.

Responsibilities

• Support the manager and team to deliver exceptional service.
• Mentor and train the team to grow and excel.
• Maintain high standards of brand quality and safety.

Skills

Leadership

Customer service

Communication

Mentoring

Adaptability

Job description

About the Role

Assistant Store Manager – M&S Simply Food Brighton

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant Store Manager, you'll be rewarded with a competitive salary up to £32,000 p.a and enjoy :

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working
• Management bonus scheme
• Access to digital GPs, 24 / 7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant Store Manager you’ll :

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!