Assistant Store Manage - Salisbury (32 - 40 hours)

RITUALS COSMETICS UK LIMITED; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cosmetics retailer in Andover is seeking an Assistant Store Manager to motivate their team and enhance customer experience. You'll support the Store Manager and require strong people management skills and prior retail or hospitality experience. This role offers a competitive bonus scheme and employee discounts among other wellbeing initiatives.

Benefits

Competitive bonus scheme

Rituals employee discount

Numerous wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Motivating your team and providing excellent customer service.
• Taking charge in the absence of the Store Manager.
• Supporting in recruiting and retaining a talented store team.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Coaching

Job description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You're also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you're dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You'll act as a role model for your team and a true ambassador for Rituals. You'll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you'll help to recruit, hire and retain a diverse and talented store team, you'll coach your team members to help them feel more engaged while achieving their full potential and finally, you'll serve as your Store Manager's right hand by helping them with day-to-day business activities!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are 'one of a kind' because your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

Qualifications

Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.

• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits

Competitive bonus scheme

• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events