Assistant Service Manager (Social Care)

Kisharon Langdon; Hounslow; On-site; GBP 27,000 - 30,000; Full time

Job summary

A charity organization in Hounslow is seeking an experienced Assistant Service Manager. The role encompasses leading supported living services for individuals with learning disabilities, ensuring compliance with standards, and driving service improvements. Ideal candidates will possess management experience in similar settings, strong leadership skills, and a commitment to quality care. Benefits include a competitive salary, holiday entitlement, and opportunities for career progression.

Benefits

21 days paid holiday plus bank holidays

Pension scheme

Eyecare benefits

Employee Assistance Programme

Qualifications

• Proven experience managing supported living or residential services.
• Strong knowledge of CQC regulations.
• Flexibility to travel across London.

Responsibilities

• Provide management across multiple supported living services.
• Ensure high-quality person-centered support.
• Lead service improvement initiatives.

Skills

Experience managing supported living services

Leadership skills

Excellent communication skills

Problem-solving skills

Job description

Job Title: Assistant Service Manager
Salary: £27,000 - £30,000 per annum (depending on experience)
Hours: 36 hours per week
Job Type: Full Time, Permanent
Location: North West London

About Us

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families.
From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations.
Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

The role

We are seeking a dynamic and experienced Assistant Service Manager (Floating) to support our Supported Living services for individuals with learning disabilities. This is a key management role providing flexible and responsive management support across multiple sites, ensuring high standards of care, staff support, and regulatory compliance.
As an Assistant Service Manager (Floating), you will be deployed to services that require additional management—this may include supporting newly acquired services, covering for absent managers, or helping services in need of improvement. Your presence will be instrumental in maintaining quality, driving positive outcomes, and upholding our person-centered ethos.

Key Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities, autism, and associated needs.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Support and mentor local service teams to deliver consistently excellent care and outcomes.
• Work closely with staff to ensure compliance with CQC regulations and internal quality standards.
• Lead on service improvement initiatives and action plans.
• Monitor and manage budgets, staffing, and resource allocation effectively.
• Liaise with families, professionals, and external stakeholders to ensure effective communication and partnership working.

About You

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Excellent leadership and mentoring skills with the ability to inspire and develop staff.
• Flexibility to travel across London and work across different sites as needed.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work unsociable hours and weekends as required.
• Full UK driving licence and access to a vehicle.

What we offer

• 21 days paid holiday per holiday year plus bank holidays which increases with length of service.
• Pension scheme - (NatWest Cushion).
• Blue light card - access to more than 15,000 discounts from large national & local retailers.
• Eyecare benefits – via Vision Express.
• Long service recognition and reward & employer referral bonus.
• Season ticket loan and Bike2Work scheme.
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
• Development and career progression opportunities.

Application Process

To apply please submit your most recent CV and short cover letter detailing your skills and experience for the role via the click ‘Apply’ button.
Closing date 3rd October 2025.
Interviews Ongoing during advertising period.
We reserve the right depending on the quality and number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged.
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.