Assistant Service Manager (Social Care)

Kisharon Langdon; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charity organization in Greater London is seeking an Assistant Service Manager (Floating) to oversee Supported Living services for individuals with learning disabilities. The role involves providing strategic management across multiple sites, ensuring compliance with CQC standards, and leading service improvement initiatives. Ideal candidates will have experience in managing supported living services, excellent leadership abilities, and a full UK driving license. This position offers competitive benefits including holiday, pension, and development opportunities.

Benefits

21 days paid holiday plus bank holidays

Pension scheme

Blue light card discounts

Eyecare benefits

Development and career progression opportunities

Qualifications

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Flexibility to travel across London and work across different sites as needed.

Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Support and mentor local service teams to deliver consistently excellent care.

Skills

Management experience in supported living services

Leadership skills

Communication skills

Problem-solving skills

Knowledge of CQC standards

Job description

We are seeking a dynamic and experienced Assistant Service Manager (Floating) to support our Supported Living services for individuals with learning disabilities. This is a key management role providing flexible and responsive management support across multiple sites, ensuring high standards of care, staff support, and regulatory compliance. As an Assistant Service Manager (Floating), you will be deployed to services that require additional management—this may include supporting newly acquired services, covering for absent managers, or helping services in need of improvement. Your presence will be instrumental in maintaining quality, driving positive outcomes, and upholding our person-centered ethos.

Responsibilities

• Provide interim and strategic management across multiple supported living services for adults with learning disabilities, autism, and associated needs.
• Ensure high-quality, person-centered support that promotes independence, dignity, and choice.
• Support and mentor local service teams to deliver consistently excellent care and outcomes.
• Work closely with staff to ensure compliance with CQC regulations and internal quality standards.
• Lead on service improvement initiatives and action plans.
• Monitor and manage budgets, staffing, and resource allocation effectively.
• Liaise with families, professionals, and external stakeholders to ensure effective communication and partnership working.

Qualifications

• Proven experience managing supported living or residential services for adults with learning disabilities and/or autism.
• Strong working knowledge of relevant legislation and regulatory frameworks (e.g., CQC standards).
• Excellent leadership and mentoring skills with the ability to inspire and develop staff.
• Flexibility to travel across London and work across different sites as needed.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work unsociable hours and weekends as required.
• Full UK driving licence and access to a vehicle.

About the Organisation

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

Benefits

• 21 days paid holiday per holiday year plus bank holidays which increases with length of service.
• Pension scheme – NatWest Cushion.
• Blue light card – access to more than 15,000 discounts from large national & local retailers.
• Eyecare benefits – via Vision Express.
• Long service recognition and reward & employer referral bonus.
• Season ticket loan and Bike2Work scheme.
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
• Development and career progression opportunities.