Assistant Retail Manager - Devizes

Julian House; Devizes; On-site; GBP 22,000 - 26,000; Full time

Job summary

A charity organization in Devizes is seeking an Assistant Retail Manager to support the Shop Manager. This role includes maximizing sales, managing donations, and training volunteers. Candidates should have retail experience and a customer-focused approach. The position offers 27 initial days of annual leave with benefits and a positive culture. If you're passionate about making a difference, this role could be for you.

Benefits

Access to Rewards Platform

27 days annual leave

30% staff discount

Competitive pension scheme

Career development opportunities

Blue Light Card discounts

Qualifications

• Experience working within a retail setting.
• A proactive, customer-focused approach to work.

Responsibilities

• Support the shop manager in achieving income and profit targets.
• Manage donations, including sorting and pricing.
• Assist in recruitment and training of volunteers.
• Support administrative tasks including cash handling.

Skills

Retail experience

Customer-focused approach

Job description

Job Role

Assistant Retail Manager

Salary

£10,158.93 per year (full time equivalent £23,810)

Hours

16 hours per week

Contract type

Fixed term contract until end of March 2027

Location

Devizes

Additional information

Occasional weekend work may be required.

Typical working hours: 10:00 – 14:00, four days per week.

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role

As an Assistant Manager, you’ll be at the heart of our charity shop, supporting the Shop Manager to keep everything running smoothly and successfully. From inspiring and leading our amazing volunteers to managing stock and creating a vibrant, welcoming shopping experience, you’ll help drive sales and achieve key targets that fund life‑changing work.

You’ll also take on key‑holder responsibilities, ensuring the shop is safe and secure when needed. If you love retail, enjoy working with people, and want to make a real impact for a great cause, this is the perfect opportunity for you!

Responsibilities include

• Support the shop manager in achieving the shop income and profit targets by maximising sales, minimising costs using productivity tools and KPI’s to continually improve the business.
• Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assist in the recruitment, training and development of the volunteer team and ensuring the shop has a built‑up volunteer base.
• Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description here: https://drive.google.com/file/d/14XYtPrD9lT9sNTqU-CrZdcwCcXVV7zgq/view.

Qualifications / Requirements

• Experience working within a retail setting.
• A proactive, customer‑focused approach to work.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part‑time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!