Assistant Restaurant Manager - Banstead

Prezzo Italian; Banstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restaurant chain in Banstead is seeking an Assistant Restaurant Manager to lead operations alongside the General Manager. The ideal candidate will have over 2 years of management experience in the hospitality industry and be skilled in customer service, problem-solving, and team development. This role offers competitive perks including discounts and career development opportunities.

Benefits

50% off food and drink

Free meals on shift

Career development opportunities

Qualifications

• 2-3+ years' experience as a manager in the Hospitality Industry.
• Excellent customer service skills.
• Good interpersonal and communication skills.

Responsibilities

• Support the General Manager in driving sales and community engagement.
• Monitor financial metrics for profitability.
• Oversee daily operations ensuring compliance with safety standards.

Skills

Customer service skills

Commercial awareness

Organizational skills

Problem-solving skills

Job description

Assistant Restaurant Manager - Banstead

Assistant Manager - Prezzo Italian

"Better Careers for Everyone!"

Role Overview

As an Assistant Manager at Prezzo Italian, you'll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results.

You'll play a key role in uniting and supporting your team, helping everyone give their best.

By building strong, trusting relationships with both guests and team members, you'll foster a warm, welcoming environment where people feel valued and connected.

Above all, you'll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for.

How we work

• Respond quickly to challenges, keeping service and performance on track.
• Make every guest interaction personal and memorable.
• Use insight and problem‑solving to support business success.
• Stay aligned with your team and GM on daily goals and priorities.

Our Person

• Celebrate team achievements to cultivate motivation and recognition.
• Recruit, train, and develop talent with structured onboarding and growth plans.
• Support retention and career progression through coaching and performance reviews.
• Apply People policies fairly and consistently.
• Promote an inclusive, collaborative culture across all teams.
• Train and empower the team to deliver exceptional service with strong menu knowledge.
• Lead pre‑shift briefings to align on updates, targets, and priorities.
• Handle guest feedback professionally, resolving concerns proactively.
• Support team to engage with guests, creating a warm and welcoming atmosphere.
• Support the General Manager in driving sales, marketing, and community engagement.
• Maximise restaurant capacity through efficient table management while upholding service standards.
• Monitor and manage financial metrics to ensure profitability.
• Assist with forecasting, budgeting, and performance target setting.
• Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards.
• Maintain top cleanliness, presentation, and atmosphere to meet brand standards.
• Lead the restaurant in the General Manager's absence.
• Develop future leaders, developing internal growth.
• Proactively solve operational challenges for smooth service.

Experience We Value

• 2‑3+ years' experience as a manager in the Hospitality Industry.
• Comfortable working in a fast paced and growing business.
• Expert at organisation, prioritising, multi‑task and meeting tight set deadlines.
• Commercially astute with experience of setting and delivering against targets.
• Excellent customer service skills.
• Commercial awareness.
• Previous experience in similar role with good knowledge health & safety, food safety and employee relations matters.
• Good interpersonal and communication skills.
• Problem‑solving skills, being able to prioritise and show initiative.
• Good organisational skills and computer literacy.
• Ability to promote mutual respect and teamwork and develop teams.
• Ability to embrace change, always maintaining a positive outlook.

Prezzo Perks: What's in it for you?

• TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off! Employee Assistance Programme & GP appointment helpline.
• Grow with us - Career development opportunities & internal progression pathways.

Apply Now!

Whether you're starting or looking to grow your career, apply today and be part of the Prezzo family!