Assistant Restaurant Manager

DINING CHAPTER PTE. LTD.; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading café operator in Greater London is seeking an Assistant Restaurant Manager to support the daily operations of their flagship outlet. The ideal candidate will lead a diverse team, ensure high standards of guest service, and coordinate with various functions including the kitchen and barista. Strong leadership, attention to detail, and a passion for hospitality are essential. This role requires flexibility with working hours and experience in F&B operations.

Qualifications

• Experience in managing F&B or café operations is essential.
• Operational familiarity with franchise systems is a bonus.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Support daily operations of the café and dining hall.
• Ensure high standards of guest service.
• Coordinate with kitchen and barista for smooth service.

Skills

Leadership

Communication

Attention to detail

Problem-solving

Customer service

Education

Diploma in hospitality management or relevant field

Job description

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a dedicated and hands-on Assistant Restaurant Manager to support the Restaurant Manager in overseeing daily operations of flagship café outlet. The ideal candidate should be service driven, operationally sound, and highly organized, with a strong ability to lead teams and deliver consistent guest experiences.

This role requires a proactive individual with a hands-on approach, who takes pride in operational excellence and team development within a high-volume, modern café setting.

A) Job Responsibilities

• Support the Restaurant Manager in the overall day-to-day operations of Elephant Grounds Singapore’s operations: café, bakery, coffee bar, roastery, and dining hall.
• Ensure high standards of guest service and promptly handle guest feedback or service recovery when required.
• Ensure team performance, and daily operational efficiency.
• Coordinate with backend functions (kitchen, barista, bakery, roastery) to ensure smooth service.
• Assist in staff scheduling, attendance monitoring, and shift deployment.

B) Job Requirement

• Diploma in hospitality management or relevant field preferred.
• Experience in managing F&B or café operations is a must.
• Operational familiarity with franchise systems is a bonus.
• Ability to lead a diverse team and drive standards across multiple F&B segments.
• Willing to work flexible hours, including evenings, weekends and holidays.

C) Must Have Factor

• Strong leadership with hands-on, service-oriented mindset.
• High attention to detail and operational discipline.
• Effective communicator and problem-solver.
• Customer-first attitude with a genuine passion for hospitality.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.