Assistant Restaurant and Bars Manager

Apex Hotels; Bath; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading hotel chain located in Bath is looking for an experienced Assistant Restaurant and Bar Manager. Your role will involve delivering top-notch guest experiences, coordinating staff, and ensuring smooth operations within the restaurant and bar areas. The ideal candidate will have a strong customer service attitude, leadership skills, and experience in the hospitality sector. If you want to thrive in a dynamic team environment and bring your personality to the role, we encourage you to apply.

Benefits

29 days holiday

Employee benefits and events

Access to gym and pools

Financial Wellbeing App

Discounted room rates for employees

Qualifications

• Experience at supervisory level is essential.
• Experience within a hotel environment is an advantage.
• Knowledge of Zonal system would be an advantage.

Responsibilities

• Deliver brand standards and outstanding guest experience.
• Lead the team in absence of the Manager.
• Ensure guest satisfaction and create special moments.

Skills

Customer service attitude

Strong leadership

Attention to detail

Ability to multi-task

Education

Management training within Hospitality and Catering sector

Tools

Point Of Sale systems

Job description

Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Assistant Restaurant and Bar Manager in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Department as we believe it is our personality, style and friendliness that makes Apex Hotels

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state‑of-the‑art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Starting your Journey:

As an Assistant Restaurant and Bar Manager, you’ll deliver amazing brand standards and an outstanding guest experience. Strong leadership and communication skills are essential, as is the ability to lead the team in the absence of the Manager. You’ll be an innovative and passionate Assistant Restaurant and Bar Manager, who is customer focused, enjoys assisting with leading a team, and creating a Life‑style F&B vibe.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

As Assistant Restaurant & Bar Manager you will be responsible for ensuring guest satisfaction. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Joining the dedicated Food and Beverage Department, you will:

• Co‑ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
• Maximise sales, profits and customer satisfaction.
• Assist the Manager in running the bar and restaurant.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Assist in ensuring the teams are delivering monthly Net Promoter and Guest Review Index service indicators
• Assist the Manager in the ownership of the full in‑stay and post‑stay food and beverage service feedback
• Support in proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences drive value and upsell opportunities
• Assist the manager in controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Ensuring that all the administration, cash control, stock control and security procedures are adhered to by self and team members.
• Ensure teams are continuously trained in order to deliver service excellence to our guests, with confidence.

As a Assistant Restaurant and Bar Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi‑tasking, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12‑week learning journey, giving you the skills, knowledge, and confidence to be a great Assistant Restaurant and Bar Manager. With this in mind, we are looking for a Assistant Restaurant and Bar Manager who:

• Can deliver excellent standards
• Uses initiative
• Is self‑aware and able to evaluate their own work
• Has a customer service attitude
• Has the ability to multi‑task and provides excellent attention to detail
• Management training within the Hospitality and Catering sector.
• Experience at supervisory level is essential.
• Experience within a hotel environment would be an advantage.
• Knowledge of Software and Point Of Sale systems in restaurant settings. Zonal system would be an advantage.

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

If you are interested, Click Apply. We look forward to hearing from you.