Assistant Property Manager

Centrick; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A property management company in Birmingham is seeking a Property Manager to oversee residential portfolios and ensure compliance with health and safety regulations. The ideal candidate should have experience in property management, excellent communication skills, and a customer-focused approach. This role offers opportunities for personal development and a comprehensive benefits package, including 25 days of annual leave and enhanced pension schemes.

Benefits

25 days' holiday plus bank holidays

Enhanced pension scheme

Birthday Bonus

Study support for learning and development

Mental health support services

Volunteer day for charity

Qualifications

• Experience in block management is essential.
• Strong understanding of Health & Safety regulations.
• Background in customer service is advantageous.

Responsibilities

• Respond to client and resident enquiries.
• Oversee health and safety compliance.
• Conduct site inspections.

Skills

Property Management experience

Health & Safety compliance

Customer service

Job description

Overview

We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.

We’re all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick.

We take pride in the service we provide as well as building a collaborative culture internally.

So, who are we looking for?

You’ve already gained some experience in Property Management, with exposure to block management, and are now ready to take the next step in your career. This role offers you the opportunity to manage your own portfolio while benefiting from the support of a knowledgeable team of property experts and an experienced manager.

If you\'re currently in a Building Management role and looking to transition into Property Management, this could be the perfect move for you. Experience in site inspections and a solid understanding of Health & Safety and compliance are essential.

A background in customer service is also a strong advantage, as we pride ourselves on delivering exceptional service to our clients and communities.

And what will you be doing?

No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

• Respond to client and resident enquiries, ensuring a customer-focused approach
• Oversee all aspects of health, safety, and compliance across your portfolio
• Actively participate in remediation projects taking place at your sites
• Maintain clear communication with clients and residents to keep them informed about site activities, ensuring a high level of service
• Conduct detailed site inspections to ensure standards are met
• Complete audits of site procedures to maintain quality and compliance
• Manage contractors to ensure they deliver excellent service to your portfolio of sites
• Create and manage accurate budgets for the developments within your portfolio
• Attend resident meetings on-site, sometimes outside of office hours, to accommodate client needs
• Participate in team meetings, actively interacting and suggesting recommendations

Why Join Us?

• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• Reward Platform: Monthly perks how you like

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.