Assistant Manager - RIY

Mountain Warehouse; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outdoor retailer is seeking an Assistant Manager to support the Store Manager in leading a successful store in Richmond. You will drive sales and maintain high customer service standards, motivating your team with a passion for the outdoors. Ideal candidates should have retail management experience and superb organisational skills. The role offers an engaging environment with significant employee perks, including a monthly bonus and a 50% employee discount.

Benefits

Monthly Bonus scheme

50% Employee Discount

28 days annual leave including Bank Holidays

Access to Employee Assistance Programme

Employee Referral Incentive

Auto-enrolment Pension scheme

Qualifications

• Passionate and driven candidates with retail management experience preferred.
• Organisational skills that are strong and effective.
• Experience in clothing retail is beneficial but not essential.

Responsibilities

• Drive store success through sales and KPIs alongside the Store Manager.
• Lead, develop, and inspire the team to ensure excellent customer service.
• Maintain a great looking store to meet customer expectations.

Skills

Retail Management experience

Organisational skills

Flair for Visual Merchandising

Enthusiastic attitude

Job description

Description

• COMPETITIVE SALARY *MONTHY BONUS *50% EMPLOYEE DISCOUNT *LEADING OUTDOOR RETAILER*

Who are we? At + stores globally and over employees we are a leading outdoor retailer, with an always‑evolving attitude. You can find out about our fantastic own‑brand products, as well as our newly launched brands, such as Animal, at We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.

• International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
• Animal was acquired by Mountain Warehouse and re‑launched in the Summer of , initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first stores.

About the role

Our Assistant Managers form a duo with their Store Managers, driving a successful store through sales, KPIs and people. You will be responsible for leading, developing and inspiring your team, in an environment where product knowledge is really important to our customer who often has a real passion for the outdoors. They’ll expect us to have a great looking store and a team that can deliver a high level of customer service, sharing their own passion and helping everyone enjoy the great outdoors. We’re all Brand Ambassadors here!

About you

We are looking for passionate and driven people from a similar work background…Retail Management experience is a must, organisational skills second to none, a commercial hero, a flair for Visual Merchandising. We’d love you to maybe have some clothing experience, but it’s not essential…however, a hands‑on and enthusiastic attitude is!

Why join us?

• Monthly Bonus scheme
• 50% Employee Discount across Mountain Warehouse and Animal, with a twice‑yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Employee Referral Incentive…unlimited
• Auto‑enrolment Pension scheme
• A stable, successful and supported environment…so many of our team have grown their career here