Assistant Manager: Lead Team & Guest Experience

Five Guys; Holtby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular burger chain located in Holtby is looking for an enthusiastic Assistant Manager. You will lead and inspire the team, ensuring that every customer leaves delighted with their experience. Responsibilities include managing shift staff, maintaining excellent customer service standards, and overseeing daily operations. The ideal candidate will possess strong leadership abilities and demonstrate a commitment to the company's core values. Growth opportunities are available with pathways toward management roles.

Benefits

Achievable bonus scheme up to 15%

Secret Shopper bonus

Paid holidays

Free meals while on shift

Life assurance

Employee discount program

Pension scheme

Qualifications

• Experience in a fast-paced restaurant environment.
• Demonstrated ability to lead and inspire a team.
• Understanding of P&L management.

Responsibilities

• Responsible for Shift Managers and Crew.
• Ensure customer satisfaction and complaint handling.
• Drive sales while controlling costs.

Skills

Hands-on leadership skills

Customer Service

Team building

Job description

A popular burger chain located in Holtby is looking for an enthusiastic Assistant Manager. You will lead and inspire the team, ensuring that every customer leaves delighted with their experience. Responsibilities include managing shift staff, maintaining excellent customer service standards, and overseeing daily operations. The ideal candidate will possess strong leadership abilities and demonstrate a commitment to the company's core values. Growth opportunities are available with pathways toward management roles.