Assistant Manager: Lead a High-Volume Team to Profitability

Five Guys; Maidstone; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus up to 15%

Secret Shopper bonus

Life assurance

33 days holiday

Free meals on shift

Pension scheme

Stream wellbeing app

Descrizione del lavoro

Five Guys in Maidstone is seeking an Assistant Manager to lead shift teams and partner with the General Manager to deliver exceptional burger and fry experiences. You’ll coach staff, maintain a high-energy dining environment, and ensure top-notch customer service while guarding profitability.

We value leadership, enthusiasm, and integrity, with opportunities for progression into higher management roles. Enjoy generous benefits, a supportive culture, and a path to career growth within Five Guys.

Competenze

• At least 1–2 years in a similar high-volume hospitality or QSR role.
• Proven focus on guest experience and satisfaction.
• Experience with budgeting or cost control is a plus.

Mansioni

• Lead from the front on the line and dining area.
• Support the General Manager in delivering high-quality burgers and fries.
• Create an engaging work environment aligned with Five Guys values.
• Handle complaints promptly and professionally to ensure guest satisfaction.
• Ensure smooth shift operations and contribute to long-term planning.
• Take ownership of P&L and drive sales while managing costs.
• Identify and develop talent to build a strong team pipeline.

Conoscenze

Leadership

Customer service

P&L management

Food safety

Shift management

Team development

Strumenti

POS systems

Descrizione del lavoro

Five Guys in Maidstone is seeking an Assistant Manager to lead shift teams and partner with the General Manager to deliver exceptional burger and fry experiences. You’ll coach staff, maintain a high-energy dining environment, and ensure top-notch customer service while guarding profitability.

We value leadership, enthusiasm, and integrity, with opportunities for progression into higher management roles. Enjoy generous benefits, a supportive culture, and a path to career growth within Five Guys.