Assistant Manager - Fosse Park

TFG London; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail clothing company in Leicester is seeking an Assistant Manager to empower customer confidence and lead a team. This role involves enhancing retail performance, coaching the team, and ensuring outstanding customer service. Ideal candidates will thrive in fast-paced environments and possess strong leadership qualities. Benefits include a clothing allowance, staff discount, and career development support. Join us to make a significant impact on our customers' experiences.

Benefits

Free clothing allowance

70% off staff discount

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• Proven ability to deliver outstanding customer service.
• Experience in a retail management role.
• Passion for coaching and developing teams.

Responsibilities

• Lead by example to ensure exceptional customer service.
• Assume managerial duties in absence of the Store Manager.
• Support Store Manager in maximizing branch performance.

Skills

Customer-centric

Fast-paced environment

Team coaching

Leadership

Job description

About The Role

Every exceptional customer moment starts with our people.

At TFG London, we’re more than just a fashion and homeware destination – we’re here to empower confidence through every outfit. We’re looking for an Assistant Manager to join our biggest store in Fosse Park.

Who you’ll be

• Customer‑centric and thrive in a fast‑paced environment
• Motivated to coach and upskill high performing non‑management teams within the team
• A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
• Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.

What you’ll do

• Lead by example and ensure the delivery of outstanding customer service
• Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
• Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performanceAssisting the Store Manager in delivering the store vision and recognising key areas of strength within the team / store to anticipate future opportunities to keep our customers engaged

What’s in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• 70% off staff discount
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24 / 7
• Plus much more!

About You