Assistant Manager - Epping

Lounge Café Bars; Ivy Chimneys; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality brand in Ivy Chimneys is seeking a passionate Assistant Manager to support the General Manager in delivering exceptional experiences. You'll engage with customers, oversee daily operations, and maintain high standards while driving sales. This role requires experience in a bar or restaurant setting, showcasing management skills and a dedication to hospitality. The position offers great benefits and opportunities for personal development within a fast-growing company.

Benefits

Overtime pay for hours worked over contracted hours

50% off food and drinks from day one

Paid breaks

28 days holiday (pro rata)

Company pension scheme

Tips shared equally across the team

Qualifications

• Background in a similar management role in a restaurant or bar environment.
• Passion for hospitality and talent management.
• Good literacy skills for reporting on KPIs.

Responsibilities

• Support daily operations and team engagement.
• Drive sales and maintain high standards.
• Handle customer feedback and oversee team training.

Skills

Experience in restaurants or bars

People management

Attention to detail

Strong communication skills

Sales building knowledge

Job description

Assistant Manager - Epping

Lounges are pretty special places, and what makes them so special are the brilliant people who run them.

As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy.

You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.

Your standards will be as high as ours, but exactly how you do it will be unique to you.

You'll be doing it your way.

Brilliant!

It's all about the detail.

You'll be involved with driving sales, team retention, training, customer service and maintaining high standards.

You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.

It's not a job for the faint hearted, but you know you've got this.

The Good Stuff

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast growing business
• Achievable bonuses
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

What you'll bring

• You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
• Strong knowledge of best practice in the following areas : sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram