Assistant Manager - Branch Operations

LJ Recruitment; United Kingdom; On-site; GBP 35,000; Full time

Job summary

A reputable recruitment agency in the UK seeks an Assistant Branch Manager to oversee retail branch operations, provide training, and improve processes. The role requires expertise in reconciliation, compliance, and team leadership. Offering a salary of £35,000 plus a great perks package, including healthcare and generous holiday allowances. This is a permanent position.

Benefits

Private healthcare

Generous holiday allowance

Incentive package

Qualifications

• Prior experience in banking sector, particularly in branch operations.
• Strong analytical skills with a focus on improving workflows.
• Ability to lead teams effectively.

Responsibilities

• Oversee operational aspects of retail branches and assist with queries.
• Review reconciliation of accounts such as Nostro/Sundry/Suspense.
• Provide training to branches and improve processes for customers.

Skills

Finacle system knowledge

Reconciliation expertise

Branch Operations (compliance, KYC, account opening)

Basic understanding of credit operations

Banking industry knowledge

Understanding UK regulators

Process improvement analysis

Risk review mechanism knowledge

Team leadership

Microsoft PPT/Excel/Word skills

Job description

Overview

Assistant Branch Manager

Our London client in the Banking sector is seeking an Assistant Manager - Branch Operations to join the team as soon as possible on permanent basis with a salary of 35,000 on offer. This role comes with a great perks package including private healthcare, generous holiday.

What does the role entail?

Working as the Assistant Manager - Branch Operations the purpose of the role is to perform Oversight, Review and oversee the operational aspects of the retail branches and to help them with their day-to-day queries along with review of reconciliation of accounts such as Nostro/Sundry/Suspense. Oversight of retail branches will involve visiting all branches at least once a quarter and reviewing the operations and provide training where needed. Another major part of this role is to assist Head Branch Operations with improving processes for retail branches and customers and to identify potential risks across various domains and mitigate by bringing it to committee.

What skills will you have?

The ideal candidate for Assistant Manager - Branch Operations would have prior experience:

• Excellent knowledge of Finacle system
• Excellent knowledge of Reconciliation
• Excellent knowledge of Branch Operations such as compliance, KYC and Account opening.
• Basic knowledge and understanding of credit operations
• Excellent knowledge of banking industry
• Excellent knowledge and understanding of UK regulators
• Ability to analyse work processes and suggest improving in work flow so as to free up human resources at branch to focus on excellent customer service through intensive engagement with customers
• The ability to comprehend complexities of branch situation and organise tasks to facilitate improved customer experience.
• Thorough knowledge of risk review mechanism.
• To be able to lead a team effective and work closely with Branch Management Team
• Excellent on producing accurate MI to Hierarchy and branch
• Excellent skills of Microsoft PPT/Excel and Word (Preferably advance level)

What is on offer?

This permanent position as an Assistant Manager - Branch Operations , is the opportunity to join a supportive but hardworking team. The salary on offer is 35,000 per annum. A great incentive package is also available.

How to apply?

To be considered for this Assistant Manager - Branch Operations position please click apply now.