Assistant Manager

Chestnut Group; Wells-Next-the-Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Wells-Next-the-Sea is seeking a dynamic Assistant Manager to join their team. This role involves leading a team to deliver high service standards, managing finances, and ensuring an excellent guest experience. Ideal candidates will have leadership experience in hospitality and a passion for fostering great service in a warm atmosphere. Opportunities for growth and various incentives are offered.

Benefits

Team & Individual Incentives

Bonus Schemes

Employee Assistance Programme

Team Parties & Social Events

Work Anniversary Rewards

Refer a Friend Scheme

Peter Graham Wine Discounts

Family & Friends Discounts

Team Discounts - Up to 50% off

Overnight Stays from £75

High Street Discounts

Free Meal on Duty

Tips + Wagestream Access

Flexible Hours

Learning & Development

Qualifications

• Experience in a hospitality or managerial role.
• Ability to inspire and lead a team.
• Strong financial acumen.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with management for a seamless guest experience.
• Recruit, train, and develop team members.

Skills

Leadership

Team Collaboration

Customer Service Excellence

Financial Management

Job description

Overview

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The Chestnut Pubs, known for its beautiful rooms and locally sourced food is looking for a dynamic Assistant Manager to join our team. Working closely with the General Manager, we are seeking an experienced professional with a drive to meet and exceed financial expectations with a passion for delivering a great guest experience.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience
• Leading guests through all aspects of an enjoyable restaurant/hotel experience
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Why Join Us

At Chestnut, we believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.

Incentives & Perks

• Team & Individual Incentives - Enjoy rewards for your hard work, including staff days out and even trips abroad.
• Bonus Schemes - Performance-based rewards to recognise your contribution.
• Employee Assistance Programme (EAP) - Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events - Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards - Your commitment is celebrated every year.
• Refer a Friend Scheme - Recommend a friend and earn a cash bonus when they join us.
• Peter Graham Wine Discounts - Enjoy exclusive pricing on carefully selected wines.
• Family & Friends Discounts - Share special perks with those you care about.
• Team Discounts - Up to 50% off your food bill at our venues.
• Overnight Stays from £75 - Take a break at any Chestnut property at a reduced rate.
• High Street Discounts - Save on retail, dining, and travel with exclusive deals.
• Free Meal on Duty - Enjoy a freshly prepared meal every shift.
• Tips + Wagestream Access - Track your earnings in real-time and access pay as you earn.
• Flexible Hours - We help you maintain a healthy work-life balance.
• Learning & Development - Grow your career with access to accredited training courses and continuous development opportunities.

Who We're Looking For

• Love working with high-quality, locally sourced ingredients
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere
• Want to grow their skills through training and accredited learning
• Are ready to be part of a company that's shaping the future of great hospitality

About Chestnut

Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.