Assistant Manager

Five Guys; Guildford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Une entreprise de restauration rapide en pleine croissance recherche un Assistant Manager passionné pour rejoindre son équipe à Guildford. En tant qu'Assistant Manager, vous serez responsable de la gestion quotidienne du restaurant, du développement de l'équipe et d'assurer une satisfaction client exceptionnelle. Avec des opportunités de carrière claires pour évoluer vers des postes de responsabilité, ce rôle est idéal pour les personnes ambitieuses cherchant à faire carrière dans l'industrie de la restauration.

Benefits

Bonus atteignables jusqu'à 15% du salaire annuel

Vouchers pour les longues années de service

Congés payés de 33 jours

Repas gratuits pendant le service

Assurance vie

Accès à une application de bien-être financier

Événements sociaux et journées de sortie

Conférences annuelles pour les Assistant Managers

Programme de remise pour employés

Opportunités de développement de carrière

Qualifications

• Expérience en leadership et service client nécessaire.
• Capacité à gérer les opérations en toute autonomie.
• Anticipation des besoins de l'équipe et des clients.

Responsibilities

• Diriger et inspirer l'équipe pour atteindre les résultats.
• Garantir une expérience client positive et gérer les réclamations.
• Contrôler le P&L et améliorer les ventes tout en maîtrisant les coûts.

Skills

Leadership

Service client

Travail d'équipe

Gestion

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - "Fry Cup" and "Olympics"
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• Leading from the front, you will be hands on working with the team on the line and on floor with customers
• Responsible for supporting your General Manager and delivering store results
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Running smooth day to day operations, thinking about long term plans
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn't just a job - it can be a career!