Assistant Manager

Giorgio Armani; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking an Assistant Manager for their Harrods outlet. The ideal candidate will support day-to-day operations, drive sales, and lead the store team towards profitability. This role requires excellent leadership, communication skills, and the ability to manage multiple tasks in a fast-paced environment. Benefits include a competitive salary, employee discounts, and career development opportunities. Join a diverse and inclusive workplace focused on growth and teamwork.

Benefits

Competitive salary and bonus opportunities

Generous employee discount

Employee Assistance Program

Career development opportunities

Inclusive work environment

Qualifications

• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Attention to detail and strong organizational skills.
• Experience with visual merchandising and inventory management.
• Ability to analyze data for decision-making.

Responsibilities

• Analyze sales data to identify trends and opportunities.
• Train and empower the store team for exceptional performance.
• Manage payroll changes and staff rota for smooth operations.
• Build relationships with customers to enhance loyalty.
• Support recruitment, onboarding, and training of new staff.

Skills

Leadership skills

Communication skills

Organizational skills

Sales orientation

Data analysis

Job description

GIORGIO ARMANI - HARRODS - ASSISTANT MANAGER - FULL TIME

About Us

Join us at Armani Outlet Cheshire Oaks, where luxury meets affordability. Discover timeless pieces and modern staples for all, reflecting the impeccable craftsmanship and Italian design synonymous with the Armani brand.

Role Overview

As the Assistant Store Manager, you will be instrumental in supporting the overall success of our Portsmouth outlet. Reporting directly to the Store Manager, you will play a pivotal role in day-to-day operations, leading by example to drive sales, provide exceptional customer service, and guide a team towards the store's profitability and growth.

With responsibility for overseeing the store in the absence of the Store Manager, your leadership will be key in maintaining a positive work environment that fosters teamwork and individual development.

If you are a passionate and driven individual with a flair for leadership and a dedication to excellence, we invite you to join our team at Giorgio Armani, Harrods. Apply now to be part of our journey towards success!

Responsibilities

• Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to the Store Manager
• Train and empower the store team to deliver exceptional performance in all areas of responsibility including product skills, customer service, CRM, VM, remote and shop floor sales
• Ensure all team payroll changes are communicated to HR
• Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations
• Assist the Store Manager in the completion of administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records etc.)
• Build and maintain relationships with customers and actively engage in building customer loyalty
• Assist the Store Manager to effectively manage daily team briefings
• Support Store Manager in team recruitment, onboarding, and training of new staff
• Oversee the delivery of goods to ensure timely and efficient stock management
• Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance
• Address employee concerns, conflicts, and issues with a supportive and empathetic approach

Requirements

• Excellent leadership and team management skills, with the ability to motivate and develop a diverse team
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities with attention to detail
• Knowledge of visual merchandising standards and inventory management
• Ability to analyse data and make data-driven decisions
• Strong sales and customer service orientation, with the ability to build and maintain customer relationships
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits

• Competitive salary an bonus opportunities
• Generous employee discount on all Giorgio Armani products
• Employee Assistance Program (EAP) – providing access to medical and mental health support services
• Exciting career development opportunities within a global luxury fashion brand
• Vibrant and inclusive work environment that fosters creativity and personal growth

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.