Assistant Manager

Cass Art; Easter Howgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking an Assistant Manager to be part of their store in Easter Howgate. The role involves overseeing sales, managing a team of Retail Sales Assistants, and ensuring exceptional customer service. Responsibilities include cash management, recruitment, and training staff to achieve sales targets. Ideal candidates will have retail management experience and strong leadership skills. Join a dynamic team committed to excellent service and operational performance.

Qualifications

• Experience in retail management is essential.
• Strong leadership and team management skills required.
• Ability to exceed sales targets and maintain customer satisfaction.

Responsibilities

• Develop a strong sales culture in the store.
• Manage team recruitment, grievances, and discipline.
• Oversee daily cash reconciliation and banking.

Skills

Team management

Customer service

Sales strategy development

Job description

We are looking for an Assistant Manager to join our Birmingham Store. As Assistant Manager you will be working as an integral part of the companys retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive exceed sales targets set.

Key Accountabilities & Responsibilities (include but are not limited to)

• Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction
• Team management including recruitment, rotas, grievance issues and discipline
• Overseeing and coordinating the daily cash reconciliation and banking procedures for the store
• Maintaining merchandising and housekeeping standards
• Maintaining effective communication with Head Office as necessary
• Assist in the inductions and training of all store staff