Assistant Manager

Shepherd Neame; Chatham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Chatham is looking for an Assistant Manager to join their team. The position involves covering duty manager shifts, supporting management, and leading a passionate team to deliver excellent customer service. Ideal candidates will have prior leadership experience in a fast-paced environment and a strong focus on inclusivity and team development. This role offers competitive pay and various employee discounts and benefits.

Benefits

Competitive salary

Share of tips

Early wage withdrawal scheme

Discount on food and drink

Discount on hotel bookings

Employee discounts from high street shops

Access to mental health platform

Company pension plan

Development opportunities

Flexible working hours

Qualifications

• Experience of leading a team in a fast-paced environment.
• Ability to create an inclusive culture within the business.
• Strong customer service orientation.

Responsibilities

• Cover duty manager shifts as needed.
• Support the management team.
• Lead and develop the team.

Skills

Leadership experience

Customer service skills

Team development

Job description

Shepherd Neame is on the lookout for an Assistant Manager with bundles of energy and enthusiasm to join our team, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Naval heritage meets contemporary style at the Ship and Trades - a stunning bar, restaurant and hotel at Chatham Maritime. Boasting a beautiful marina setting and a stylish modern design, the Ship and Trades is a unique place to dine, drink and stay in Chatham. There are 15 beautiful boutique bedrooms here too, each stylishly designed with a nod to the location’s nautical heritage, and promising some of the best accommodation in Chatham.

As an ambassador for our brand, this role will see you covering duty manager shifts, supporting the management team with the creation of an inclusive culture within the business and leading and developing the team to ensure that they offer excellent customer service at every opportunity.

WHATS IN IT FOR YOU?

• Competitive salary or hourly pay rate>
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.