Assistant Manager

Farmfoods; Bury St Edmunds; On-site; GBP 30,000 - 34,000; Full time

Job summary

A family-owned retail business in Bury St Edmunds is seeking an Assistant Manager to provide excellent customer service and support team development. The role includes managing shop operations, motivating staff, and ensuring a positive shopping experience. The ideal candidate has managerial experience and a friendly approach. This position offers a full-time contract with competitive salary and benefits.

Benefits

30 days holiday per year

Free life assurance

Workplace pension

Staff benefits package

15% staff discount

Smart uniform

Training and development opportunities

Responsibilities

• Work closely with the shop manager to run an efficient shop.
• Develop the team of retail assistants through coaching.
• Act as shop manager in their absence to meet customer needs.
• Motivate and guide the team to control operational costs.
• Support recruitment and induction of new team members.

Skills

Friendly, positive, hardworking approach to work

People-person who builds strong relationships

Trustworthy and reliable

Experience as a manager, team leader or supervisor

Job description

Assistant Manager – Full Time

Location: Bury St Edmunds, Suffolk. Join our family‑owned retail business, providing retail assistance in a friendly, customer‑focused environment.

Contract and Hours

• Hours: 43 hours across 5 days per week (including at least one weekend shift).
• Salary: £30,240 – £33,948.94 per annum on a 43‑hour contract.
• Contract: Permanent, full time.

Benefits

• 30 days holiday per year (plus bank holidays).
• Free life assurance.
• Workplace pension.
• Staff benefits package (virtual GP, cinema tickets, gym memberships, days out, travel discounts).
• 15% staff discount across 300+ shops.
• Smart uniform.
• Additional training and development opportunities.

Responsibilities

• Work closely with the shop manager to run an efficient shop and provide excellent customer service.
• Develop the team of retail assistants through coaching, mentoring and feedback.
• Act as shop manager in their absence, ensuring customer needs are met, deliveries processed quickly and shop routine completed safely and cleanly.
• Motivate and guide the team to control operational costs, including shrinkage, waste and payroll.
• Support recruitment and induction of new team members.

Qualifications & Skills

• Friendly, positive, hardworking approach to work.
• People‑person who builds strong relationships with colleagues and customers.
• Trustworthy and reliable – team and customers depend on you.
• Experience as a manager, team leader or supervisor.

Career Development

Farmfoods offers long‑term growth, training programmes and promotion to shop and area manager positions from within. Many senior managers started their careers in our shops.

About Us

Farmfoods is a family business with ambition. We pride ourselves on delivering great value, quality products and a genuine, friendly customer experience in clean and tidy shops.