Assistant Manager

Zachary Daniels Recruitment; Belfast; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading retail recruitment agency is seeking an Assistant Manager in Belfast to support store operations and ensure high standards of customer service. This role requires a proven track record in a fast-paced retail environment, and the ability to lead a team effectively. Alongside the management duties, you will focus on achieving KPIs and delivering exceptional service while maintaining compliance with health and safety regulations. The offered salary is up to £35,000.

Qualifications

• Proven track record in a fast-paced retail environment.
• Enjoy being on the shop floor with no office sitting.
• Ability to demonstrate high operational, leadership, and communication skills.

Responsibilities

• Manage day-to-day running of a department.
• Act as Duty Manager in absence of Store Management.
• Assist Store Management in achieving company KPIs.
• Ensure team delivers exceptional customer service.
• Maintain exemplary standards in store presentation and compliance.

Skills

Operational skills

Leadership skills

Planning skills

Interpersonal skills

Communication skills

Customer service orientation

Motivated and ambitious

Job description

Assistant Manager | Belfast | Up to £35,000

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.

Our client is a high‑profile volume retail store, renowned for value‑for‑money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non‑financials such as customer service/feedback, internal audit and standards and compliance.

Assistant Manager Responsibilities

• Managing the day to day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPI's
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
• Complying with all Health & Safety policies and legislation
• Use management information to make strategic business decisions

The ideal Assistant Manager candidate

• Have a proven track record in a fast paced retail environment.
• Enjoy being on the shop floor- No sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Be target driven and customer service orientated
• Be highly motivated and ambitious
• Be a self starter with a can do attitude

Please apply with your most up to date cv for the Assistant Manager role.

BH35522