Assistant Hotel Manager: Lead Guest Experience & Team

Atlas Hotels; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading hotel group in the UK is hiring an Assistant Hotel Manager for the Holiday Inn Express in Lichfield. This role involves supporting the Hotel Manager, leading a team, and ensuring exceptional guest experiences. The ideal candidate should have previous experience in hospitality management and a positive attitude towards team engagement. The position offers a competitive salary of £31,200 per annum along with various employee benefits and discounts.

Benefits

Hotel discount and employee discounts at IHG hotels

Bonus cash payment after 2 years

Holiday allowance increasing with service

Access to health plans and counselling services

Employee referral programme with cash rewards

Monthly cash rewards for recognition

Qualifications

• Proven experience supervising a successful team in a customer-facing environment.
• Enthusiastic and positive attitude to engage the team.
• Experience with Standard Operating Procedures and brand standards.

Responsibilities

• Support the Hotel Manager and oversee daily operations.
• Ensure smooth running and guest satisfaction.
• Lead the team in delivering excellent service.

Skills

Culinary Experience

Food Handling

Hospitality Management

Hotel Experience

Hospitality Experience

Management Experience

Military Experience

Front Desk

Guest Services

Hotel Management

Operations Management

Leadership Experience

Education

Relevant management qualification or experience

Job description

A leading hotel group in the UK is hiring an Assistant Hotel Manager for the Holiday Inn Express in Lichfield. This role involves supporting the Hotel Manager, leading a team, and ensuring exceptional guest experiences. The ideal candidate should have previous experience in hospitality management and a positive attitude towards team engagement. The position offers a competitive salary of £31,200 per annum along with various employee benefits and discounts.