Assistant GM — On‑Site, Bonus & Growth Path

Ninja Warrior Adventure Park; Hedge End; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading leisure brand in the UK is seeking an Assistant General Manager for their Hedge End location. This role involves delivering exceptional customer service, leading a motivated team, and ensuring operational excellence. Ideal candidates will have over 2 years of relevant experience and a proactive attitude. The position offers competitive compensation and various employee perks including discounts and career progression opportunities.

Benefits

Bonus scheme & performance incentives

50% off food & drink

Discounts on activities and retail

Employee Assistance Programme

Learning & development opportunities

Career progression

Free or discounted meals

Company pension

Qualifications

• 2+ years’ experience as a Duty Manager, Assistant Manager or similar.
• Proactive, 'can-do' attitude with great attention to detail.
• Experience with sales, marketing or P&L is desirable.

Responsibilities

• Deliver exceptional customer service across all areas of the venue.
• Lead, motivate and develop your team.
• Manage recruitment, onboarding and training.
• Oversee food & beverage operations with hygiene compliance.
• Drive revenue and upselling through commercial decisions.

Skills

Strong operational leadership skills

Excellent communication

Problem-solving abilities

Team leadership

Job description

A leading leisure brand in the UK is seeking an Assistant General Manager for their Hedge End location. This role involves delivering exceptional customer service, leading a motivated team, and ensuring operational excellence. Ideal candidates will have over 2 years of relevant experience and a proactive attitude. The position offers competitive compensation and various employee perks including discounts and career progression opportunities.