Assistant General Manager - Escape Hunt

Escape Hunt Cambridge; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global experiential entertainment leader in Cambridge is looking for an enthusiastic Assistant General Manager to support the General Manager and foster a fun, engaging environment for both guests and staff. The ideal candidate will have strong leadership skills, a passion for guest experience, and the ability to promote team development. Enjoy various perks including a birthday day off and a personal development plan. Join a vibrant community dedicated to creating unforgettable adventures.

Benefits

Birthday day off

Personal development plan

Pension contributions

Employee Assistance Programme

Qualifications

• Proven leadership skills with the ability to inspire teams.
• Experience in training and coaching team members.
• Strong understanding of financial management and compliance.

Responsibilities

• Support the General Manager in overseeing daily operations.
• Create an engaging environment for guests and staff.
• Identify sales opportunities to enhance profitability.

Skills

Leadership

Coaching

Sales awareness

Financial management

Balance compliance

Job description

Unleash the Adventure at Escape Hunt!

Are you ready to step into the Wild West, wander through the whimsical world of Alice in Wonderland, set sail with a band of pirates, explore the legendary city of Atlantis, and dive into the wonders of virtual reality?

Escape Hunt is seeking a passionate and dynamic Assistant General Manager who can help bring these extraordinary destinations to life alongside our General Manager and exceptional team.

As an Assistant General Manager at Escape Hunt, you'll be the crucial support system that ensures every escape room experience is filled with joy, excitement, and laughter. Your role is to foster an environment where fun thrives, both for the guests and your team members.

At the end of the day, we are all about building lasting memories!

ABOUT YOU!

• You lead by example - You inspire a sense of adventure and confidence in your teams.
• You love embracing the guest journey and have fun at the heart of everything you do!
• You thrive when it comes to training your teams and your ability to coach is next level.
• Of course you’ll naturally be a secret compliance geek and love keeping all admin up to date.
• You are meticulous with your financials and understand labour controls.
• You have a keen eye for sales opportunities and don’t like to leave money on the table.
• Building connections is where you standout, you understand the importance of meeting with venues and businesses around you to create strong brand awareness!

WHY JOIN US?!

• We’ll pay for your birthday day off.
• We’ll give you a clear personal development plan for you to be promoted to your dream role – with or without us.
• We’ll match up to 5% pension contributions.
• Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support.

WHO ARE WE?

Escape Hunt is not just a place of work—it's a world of adventure where fun takes centre stage. We're a vibrant and inclusive community that celebrates laughter, creativity, and personal growth.

With over 50 locations across 27 countries (and we aren't stopping there!) we proudly hold the title of global leader in experiential entertainment, offering 250 of the most thrilling escape room games, each one taking you on a voyage to distant lands!