Assistant General Manager

David Lloyd Clubs; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading health and wellness group in Greater London is seeking an experienced Assistant General Manager to enhance member experience and operational success. The successful candidate will oversee daily operations, implement strategies for club targets, and ensure compliance with safety regulations. Ideal for those with a strong management background in service delivery, financial planning, and a passion for customer service. Join us and help cultivate an inclusive culture at the club.

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Access to Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading a variety of functions with variable challenges.
• Financial planning and management experience.

Responsibilities

• Lead and operate a successful club ensuring an excellent member experience.
• Implement strategies to drive club targets.
• Ensure compliance with health and safety regulations.

Skills

Management experience in operational service delivery

Financial planning and management

Passion for customer service

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!

Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Benefits

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you.

Join us

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!