Assistant Finance Officer

i-Jobs; Greater Lincolnshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for an Assistant Finance Officer in Lincoln. The role involves handling customer inquiries, processing payments, and managing invoices. Candidates should have customer service experience, strong communication skills, and a basic understanding of finance. This position offers a pay rate of £12.21 per hour and a contract duration of over 4 months.

Qualifications

• Experience in customer service is crucial.
• Must demonstrate strong communication skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Handle calls and emails.
• Assist with customer inquiries related to credit and care charges.
• Send invoices, process payments, and manage adjustments.
• Collaborate on recovery actions or write-offs.

Skills

Customer service experience

Strong communication skills

Ability to multitask

Basic finance knowledge

Job description

Assistant Finance Officer

Location: Orchard Street, Lincoln, LN1 1YL
Start Date: ASAP
Contract Duration: 4+ Months
Working Hours: Mon Fri, 09 00, 37 Hours per week
Pay Rate: £ 12.21 per hour
Job Ref: OR16044

Job Responsibilities

• Handle calls and emails.
• Assist with customer inquiries related to credit and care charges.
• Send invoices, process payments, and manage adjustments.
• Forward queries and track responses.
• Collaborate on recovery actions or write-offs.
• Refer complex cases to a senior controller.
• Contact debtors to assess finances.
• Report issues to a senior controller.
• Review invoices and reminders for quality.
• Advise on debt recovery.
• Prepare cases for court action.
• Support managers in solving problems.

Person Specifications

Must Have

• Customer service experience.
• Strong communication skills.
• Ability to multitask.
• Basic finance knowledge.

Nice to Have

• Experience in credit control.
• Familiarity with court procedures.
• Problem-solving skills.

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.